Awnings have relatively few moving parts – the Fabric Roll Tube Assembly (FRTA), the torsion springs inside the FRTA, and the main arms. Troubleshooting a stuck or hard-to-extend/retract awning is typically done by locating the component that is bent or broken in the case of a torsion spring. Another issue that can occur is misaligned fabric. If you pull the FRTA from the side rather than the middle this will create a “stair stepping” pattern of the fabric during retraction.