Tips for RV Refrigerator Troubleshooting

It’s never fun discovering that your RV’s refrigerator is on the fritz, especially when you’re out on the road with no access to your dealer or repair service. Luckily, you can often return it back to service yourself with just a few troubleshooting tips.

How to Diagnose RV Refrigerator Problems

First, make sure the unit is level. Then determine if it is working at all, or is completely non-functional. This is best done with a thermometer, although in a pinch you can usually tell by placing your bare hand against the cooling coils inside the main food compartment and freezer. You can also check the back of the refrigerator to see if the flame is present, if it is on the gas setting. If it is on electric setting, hold your hand near the heating element area in the back of the unit (but avoid touching as it may cause a burn).

RV Refrigerator Troubleshooting
Use thermometers designed for use in refrigerators. It’s best to use one in each compartment.

The cooling effect from most RV refrigerators originates in the freezer compartment and then goes into the main compartment, so if the freezer is okay but not the main compartment, you likely have reduced airflow. The fan in the freezer, called an evaporator fan, moves cooled air from the freezer into the food compartment through a controlled duct called a diffuser. The diffuser is located at the upper rear center of the food compartment. Listen for the evaporator fan running in the freezer. Also check the diffuser duct to see if it is clogged with ice. Evaporator fans cycle on and off so if you don’t hear it, wait a while. Some refrigerators shut the fan off when you open the door so listen through the door.

Pre-Trip Checklist

If there’s no cooling, sniff around the refrigerator. Most RV refrigerators are the absorption type, which uses a mixture of water, liquefied ammonia, hydrogen gas, and sodium chromate (the chemical used to line the internal tubes to protect them from the corrosive ammonia) in the cooling coils to transfer heat. On absorption units, if you can smell the odor of ammonia, the heat transferring coils in the cooling system of the refrigerator have leaked out, and will need professional repair or replacement. At this point, contact an RV dealer to determine which option will be most cost effective. Also check to see if the unit is still in warranty.

Many other problems can be handled by you, so if there’s no ammonia odor, continue troubleshooting following these steps. Try operating the fridge in all operating modes. If the unit works on LP gas but not on electric, or vice versa, it means the basic cooling unit is intact.

Use a multimeter to check for voltage to the refrigerator.

For full operational capability, an RV absorption-type refrigerator typically needs 120 Volts AC, 12 Volts DC, and a source of LP gas. The gas is usually the default source of heat for the cooling coils, while the 120 Volts is the alternate source, typically used when connected to “shore” power in a campground. The 12 Volts DC is used for the control circuitry, and in some cases to heat the coils.

If the unit operates on LP gas, but not on 120 Volts AC, verify that 120 V AC is available at the back of refrigerator. First, check circuit breakers and fuses at the panel, then check the outlet at the back of the refrigerator for voltage. A multimeter is recommended, but plugging a blow dryer or other device into the outlet can tell you if voltage is present.

Checking for 120 Volts AC at the outlet that powers the refrigerator.

Also verify that 12 Volts DC is present at the back of refrigerator. This can be done with a 12 Volt test light or a multimeter. If both voltages are present and all indicator lamps work, check for trouble codes on refrigerators which have this feature. This can lead you to the problem area quickly. The codes and procedure to read them should be in the owner’s booklet, but if that is not available you can find the information on the refrigerator manufacturer’s website.

Most refrigerators plug in like this one, for 120 Volt power supply. Check circuit breakers if there is no power.

To check the 120 Volt AC electric heating element, a multimeter should be used. Be careful because the voltage is hazardous. Do this in dry conditions, wear rubber soled shoes and rubber gloves. If you are unsure of your electrical skills, have this done by a professional.

The wires powering the heating element typically come from the metal enclosure below the cooling unit, accessed from the back of the fridge. Generally only minor removal of shielding is needed for access. This should be done while the unit is unplugged. Test voltage while the heating element is connected and powered up. If voltage is detected at one wire but not the other, the element may be burned out. If there is no voltage at the element, the problem may be in the wiring from the refrigerator circuit board, or the board itself. Testing this may require a qualified RV shop.

If there’s no 12 Volt DC power going to your refrigerator, make sure the batteries are charged and then check fuses and switches.

Three-way refrigerators can operate on 12 Volts DC because they have an extra electric heating element. Test voltage at the heating element the same way as the 120 Volt AC units, but use a low voltage (usually 20) DC mode on the multimeter.

If the unit operates on 120 Volts AC but not on LP gas, try to determine if there is a good flame. First check that the LP gas tank has sufficient gas in it, that the valve is on, and any safety devices such as LP alarms have not disconnected the supply. Then switch the controls on for gas burner use. If it lights, but goes out quickly, the thermocouple (which detects the heat from the flame and controls the gas valve) may be faulty. These go bad quite often, and it’s a good idea to carry one with you on trips. The thermocouple is attached to the main gas valve in back of the refrigerator. It has a tube extending toward the gas burner. Usually they can be replaced by owners with some DIY skills.

If the flame doesn’t light, vacuum the burner area to the burner port (or jet). Sometimes rust and other debris drops from the vent and blocks the burner unit. To fix this, remove the metal shielding and use a shop vacuum to clean the area near the burner thoroughly. If necessary, push a thin wire into the burner orifice to unclog it. If the flame remains lit, look for flame quality; it requires a well-shaped flame that’s mostly blue.

If the icemaker is not working, make sure the water valve (located by the exterior access panel) is open.

Sometimes, the cooling unit still is charged with the required ammonia mixture, but still doesn’t work. If it appears that the cooling unit needs to be replaced, consider using an old-timer’s trick, and remove the entire refrigerator and place it upside down for a week or so. This sometimes unclogs them and gets them working again, and all it takes is a little labor and time. What do you have to lose?

Rebuilt circuit boards and cooling units are available for many popular RV refrigerators. If they come with a warranty from a reputable supplier, they can get you back on the road with a considerable savings.

Many times it’s something minor that causes your refrigerator to malfunction. By checking these items above, it may be possible to avoid a costly refrigerator repair bill. In other cases you can at least give the technician a description of what the problem is and be able to make an informed decision about repairs.

Related video: Tips and Tricks to RV Refrigerator Troubleshooting

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Discussion
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211 Responses to “Tips for RV Refrigerator Troubleshooting”
  1. Beasley

    RV Make: Apollo, RV Model: 3200, RV Year: 1983, Brand: I'llcheck, Model Number: ac, gas , 12 volt

    I am a premium member and I want to forward this info to my son who is more likely to do the work on it.”joeamos28@gmail.com”

    Reply
    • Customer Service

      Hi Beasley,

      We sent your son and email with the link to the article.

      Thanks,

      Becky
      RVRC Video Membership

      Reply
  2. Edwin

    RV Make: Itasca, RV Model: IT 321 RB, RV Year: 1991

    General operation of all systems

    Reply
  3. joe

    RV Make: forest river, RV Model: rockwood, RV Year: 2007

    replacing the oven thermocouple

    Reply
  4. Meredith

    RV Make: Coachman, RV Model: Clipper, RV Year: 2015, Brand: Domestic refri., Model Number: Rm2351

    The freezer door will not stay closed. I heard something like a spring break when I opened it. Can I buy the part and repair myself.

    Reply
  5. shirley

    RV Make: ford, RV Model: e3, RV Year: 1999, Brand: norcold

    my refrigerator has a code o I have power but not from the board to the plug I tried to reset the board had some one come look at it but could not fix it bought a new board

    Reply
    • Customer Service

      Hello Shirley,

      To provide more specific troubleshooting information regarding your refrigerator issue, we need the make, model, and year of your refrigerator. If your eyebrow board has a code of “o” you should be able to reference that in the owner’s manual? Typically if you have power going to the power board, but not to the AC and LP functions, the board is in lockout mode and needs to be “jumped” at a certain pin connection. This would require the make, model, and serial number to determine the correct jump procedure. If you bought a new board, it should be in operation mode and you can try installing it. Make sure the power is off from the 120-volt and 12-volt supplies!

      Thanks,
      David RVRC Video Membership

      Reply
  6. Richard

    RV Make: Rexhall , RV Model: Roseair , RV Year: 2002, Brand: Dometic , Model Number: New Dimensions

    What is the correct cooling temperatures for a fully stocked refrigerator?

    Reply
    • Susan

      RV Make: Grand Design , RV Model: Reflection, RV Year: 2015, Brand: Atwood, Model Number: HE-0801

      I believe I am hearing the evaporator fan go on and off. But should it be cycling every 10 seconds? Freezer is functioning well, but the refrigerator seems to need to be at a high setting (even in cool weather) to maintain a normal temp.

      Reply
  7. James S

    RV Make: Fleetwood, RV Model: Bounder 34M, RV Year: 2005

    I got an email with a link to your “premium” content. It stated
    “If the outlet looks good, the next RV refrigerator troubleshooting step is to verify the 12 volt battery is getting enough power to the control module. A total of 10.5 Volts of battery power is needed to run the valves. To check the battery power use an ohmmeter connected to the negative and positive leads to see if there is enough power coming through the wire.”
    If your “premium” content doesn’t even know that a voltmeter is used to check voltage, not an ohmmeter, I see no value in signing up for it.

    Reply
    • Customer Service

      Hello James,

      We appreciate your feedback and it has been forwarded to the proper department. Your comments are important to us and help with the development of new programs and offers. We will continue to listen and work hard for your complete satisfaction.

      Thanks
      Becky RVRC Video Membership

      Reply
  8. Paul Johnson

    RV Make: jamboree, RV Model: 21c, RV Year: 1994, Brand: Domrtic, Model Number: 2611

    lp gas operation

    Reply
  9. Arthur Aviles

    RV Make: Newmar, RV Model: Ventana, RV Year: 2014, Brand: Maytag, Model Number: MF12269VEM10

    This freezer will not get cold enough to make ice or keep the purchased ice cold enough. The freezer keeps food cold but not the upper box.

    Reply
    • Customer Service

      Hello Arthur,

      Can you please provide us with the year, make, and model of your refrigerator, so we can look further into this?

      Thanks,
      Becky RVRC Video Membership

      Reply
  10. Gary Stone

    RV Make: R-Pod, RV Model: RP-178, RV Year: 2014, Brand: Dometic, Model Number: 8501

    LP flame shut off after several hours and will not relight. Orifice cleaned, 12V connections checked, LP tank full, air purged running stove/water heater. Works fine on 120V and 12V.

    Reply
    • Customer Service

      Hi Gary. To provide more specific troubleshooting information we need the make, model, and year of your refrigerator. I also have a couple of questions, when the flame goes out after a couple of hours does the refrigerator work on 120-volt at that specific time? Does the refrigerator eventually light if you let it sit for a period of time? When the flame goes out, have you tried lighting the stove top to make sure LP is working at that specific moment? If the flame works for a few hours, stops, then comes on after letting it sit for a while, it’s typically a defective relay or crack in a solder point in the control module or even the spark assembly. As it heats up, the components shrink and can pull apart creating an open circuit which will not allow current to flow. When the refrigerator goes into the no light stage, verify some other LP appliance is still working, check your house batteries for at least 11-volts, then using a multi-meter check the incoming 12-volt voltage to the control module in the back of the refrigerator. If you have 12-volts coming into the control module, but not going to the gas valve, you will need to remove the control module and have it tested. Also, remove the burner assembly cover box and see if it’s trying to light. If you hear a spark attempt look to see where the spark is traveling. If you have a crack in the ceramic probe, it will carbon track or follow the crack rather than go to the burner assembly. Check out the videos on these procedures in the appliance section of the site.
      Thanks
      Dave-RVRC

      Reply
  11. Jim metts

    RV Make: Fleetwood , RV Model: Pace arrow, RV Year: 2004

    I have 8.1 L Chevy eng, check eng light on had it checked the Po 443 eng came up evap purge control valve circuit is bad can not find the it on the eng, help with finding the valve

    Reply
    • Customer Service

      Hi Jim. To provide more specific troubleshooting information regarding the location of your evaporator valve we need the make, model, and year of the rig. The Chevy 8.1 L was used for quite a few years and locations will vary with different model years. Typically they are located just off the side of an intake and can be covered by brackets or even a coil module?
      Thanks
      Dave-RVRC

      Reply
  12. Jack

    RV Make: Itasca , RV Model: Sunrise, RV Year: 1993, Brand: Norcold, Model Number: 6162

    Both freezer and food area worked ok before driving for a few hours to another state. Now freezer gets cold but will not freeze and refrigerator area (food area) will not even get cool? It is level, maybe at most a very tiny bit off level, but as good if not better than it was while working get in storage where it worked fine on 120 and pretty well on LP.

    Reply
    • Customer Service

      Hello Jack,

      I would suggest checking the thermistor inside the refrigerator which is located on the evaporator fins usually on the right hand side. This is the temperature probe and if it slide down during travel, it would give a cold reading and the module board would think it’s cold enough. Also make sure it has not gotten frozen or frosted as it would think it’s cold enough. If that doesn’t work you can check to see if the thermistor is defective by putting it in a cup of ice water and using a multi-meter to check the ohm reading. Your service manual should have the correct reading and there is a couple videos on the site showing the operation. If the thermistor is good, then run it on both operations to see if works on one and not the other (120-volt/LP). Also, check your house batteries as both operations need at least 11-volts to run the monitor panel.

      Thanks,
      David RVRC Video Membership

      Reply
  13. cameron macdonald

    RV Make: autotrail, RV Model: tribute 725, RV Year: 2011, Brand: dometic, Model Number: RMS 8401

    the fridge will not switch on

    Reply
  14. Rob

    RV Make: Fleetwood, RV Model: Pioneer, RV Year: 2004, Brand: Dometic, Model Number: Rm2652

    When I turn on the refrigerator, I turn it on auto and as soon as I do that the check light comes on. I understand it should then attempt to switch to gas but it doesn’t….please help!

    Reply
    • Customer Service

      Hi Rob. To provide more specific troubleshooting information regarding your refrigerator issue we need the make, model, and year of your refrigerator. If the refrigerator does not start on 120-volt power it should flash NO AC in the LED and then LP and try to start three times. Not sure what “check light” you are referring to? The first thing I would verify is that you have 12-volt DC power coming from the house batteries to the module board? Both the 120-volt and LP modes need at least 11 volts to operate. However there should still be an error code unless the refrigerator is really old?
      Thanks
      Dave-RVRC

      Reply
  15. Thomas

    RV Make: Forest River, RV Model: Sunseeker, RV Year: 2003, Brand: Dometic, Model Number: 2652

    I tested all electronic components for proper ohm’s and voltage. Cleaned out the Orifice (Burner Jet), Burner tube, thermocouple and spark electroide and confirmed LP ignition and good blue flame. Confirmed with 120 hooked up worked and refrigerator got to 38-39 degrees. PROBLEM: Using Gas the refrigerator does not go below 50 degrees. Outside temp in the mid to upper 80’s. Any suggestions for further troubleshooting.

    Reply
    • Customer Service

      Hello Thomas,

      To provide more specific troubleshooting information on your issue with running the refrigerator on the LP mode, we need the make, model and year of your refrigerator. However, it seems you have done quite a bit of diagnostics confirming Ohm readings, voltage to, and general cleaning procedures. If the unit gets to 38-39 deg on 120-volt it indicates it is not the cooling unit, module board, or the thermistor as they operate the same functions on LP or electric. Operating on the LP mode usually means there is more heat generated and usually means a cooler interior temp? However if you have a blocked flue or back compartment, it will have too much heat? I would suggest going up on the roof and removing the vent cover or if the ref is in a slide room remove the vent cover on the side. Use a vacuum or air compressor to clean out the flue and compartment and use a flashlight to verify the opening is clear. There is a spiral baffle strip in the flue that can also drop down and limit the flame which we have videos on the site detailing how they are positioned.

      Next, verify you have a clean, blue, non bouncing flame in the burner assembly and verify there is proper LP pressure. If the flame is weak, you will not get the heating/boiling in the boiler assembly and this could be your problem?

      Thanks,
      David RVRC Video Membership

      Reply
  16. keith

    RV Make: Sprinter, Brand: Dometic, Model Number: rm2652

    The frig will not work on gas. I have cleaned it thoroghly. the flame will stay on briefly with a clicking of the igniter. when the clicking stops the flame stops.

    Reply
    • Customer Service

      To provide more specific troubleshooting information on your refrigerator issue, we need the make, model, and year of your refrigerator. If it’s a Dometic brand most have a thermocouple that is above the flame that senses an electrical current running through the spark ignitor and the flame to the thermocouple. If it is defective, it thinks the flame is out and goes into shut down mode after a few seconds. Does it work ok on 120-volt electric mode?
      David-RVRC

      Reply
  17. Kerry

    RV Make: Avion, RV Model: Westport, RV Year: 1997, Brand: Dometic, Model Number: Mr4873

    I have a two way fridge, if I plug into power nothing works. The lights on the control panel don’t light up and nothing works. Fridge doesn’t seam to be getting any power

    Reply
    • Customer Service

      Hello Kerry,

      First thing to check is if it works on LP power? If it does, then
      check the 12-volt fuse at the distribution panel to make sure you are
      getting 12-volts there and then at the module board on the back of the
      refrigerator. Check the outlet it’s plugged in to as it could be
      connected to the GFCI circuit in the kitchen or bathroom. If
      that is tripped, all the outlets on the circuit trip as well. Then
      take off the cover to the module board and check the in-line fuse
      there. There are several videos on the site showing this procedure
      as well.

      Thanks,
      David RVRC Video Membership

      We’d love to have you be a part of our community. We are convinced you will enjoy the benefits of becoming a member and having access to the best instructional how to videos and professional tips. We would like to offer you a special promotion for your first-year membership.
      https://go.rvrepairclub.com/C11039

      Reply
  18. Roark Rosson

    RV Make: Crossroads, RV Model: Elevation 3612, RV Year: 2014, Brand: Norcold refrigerator, Model Number: N811 FRT

    Reefer works on 110 fine, starts on LP gas immediately, but seems to not relight. Flame is a consistent blue. Suggest to me a controller issue, but would like to get your suggestion on how to repair.

    Reply
    • Customer Service

      Hello Roark,

      If the flame lights but goes out fairly quickly, it’s most likely a
      thermocouple issue. When the flame lights, a current flows through
      it to the coupler above indicating the flame is good and steady. If
      the flame is misaligned or the coupler is bad, it senses there is no flame
      and shuts the gas valve down. Check your alignment, then take a look
      at your thermocouple. You should be able to ohm it with a multimeter
      and get the resistance which should be listed in a service manual.

      Thanks,
      David RVRC Video Membership

      We’d love to have you be a part of our community. We are convinced you will enjoy the benefits of becoming a member and having access to the best instructional how to videos and professional tips. We would like to offer you a special promotion for your first year membership.
      https://go.rvrepairclub.com/C11413

      Reply
  19. PHILIP

    RV Make: Roadtrek, RV Model: 210 Popular, RV Year: 2008, Brand: Dometic, Model Number: RM2554

    Fridge works fine on 120 v ac and LP, but warms up when on 12v dc (while traveling)

    Reply
    • Customer Service

      Hello Philip,

      To provide more specific troubleshooting information on your refrigerator we need the make, model, and year of the refrigerator. Most RVs today just have 120-volt and LP operation as the 12-volt DC mode drained the batteries in about 6 hours and did nothing more than leaving the door shut. One thing you might want to check is the battery disconnect if you do have the 12-volt operation?

      Thanks,
      David
      RV Repair Club Video Membership

      Reply
      • PHILIP

        RV Make: Roadtrek, RV Model: 210 popular, RV Year: 2008, Brand: Dometic, Model Number: RM2554

        Make and model of the refrigerator is Dometic, Model Number: RM2554, manufacture date is 2007. We only use the DC function while we are traveling and the battery disconnect switch is in the connect position, all lights on the refrigerator indicate that the refrigerator is operating, but it does not maintain proper coldness while on DC. When we are traveling the house batteries are being charged by the alternator, so we are not drawing them down. When we stop traveling we use either 120v ac or LP and the refrigerator works fine.
        Thanks
        Phil

        Reply
        • Customer Service

          Hi Philip,

          The Dometic refrigerator you have has a 12-volt heat element that will help maintain the current temperature of the refrigerator, but will not cool it down. In other words, if you start with a 50 degrees interior temperature, it will not cool it down to the desired 34 degrees. You need to start with the temp under 40 degrees by using 120-volt or LP and then switch and leave the door shut. If you are doing that and it raises, then it probably the 12-volt heat element going bad.

          Thanks,

          David
          RV Repair Club Video Membership

          Reply
  20. Wm

    RV Make: Winnebago, RV Model: Era 70A, RV Year: 2108, Brand: Dometic, Model Number: RML 8330 UL

    This 3-way model does not have thermostatic control when operating on 12VDC – which means it runs flatout which means that everything will freeze given enough time. (W’bago incredibly ‘recommends’ that users operate on 12VDC when chassis engine is running or when connected to 120VAC shore power!) We have a 1997 vintage Norcold 3163 withe same defect. I designed a simple 2 relay circuit that adds DC control. I can’t find a schematic or circuit diagram for the 8330. Dometic refuses to reply to my request. Any idea where I can get that diagram? Thanks

    Reply
    • Customer Service

      Hello,

      I am a little confused about the model you actually need the manual for? You start by indicating you have a 1997 Norcold 3163, but then ask for wiring diagrams for a model 8330 which is a Dometic? In either case, both technicians I talked to at Dometic and Norcold indicate the 12-volt mode is designed to only maintain the current temperature and will not cool down the inside of the box. Therefore it will not freeze anything inside the refrigerator portion? They also stated that this is not a recommended repair! Not sure who at Winnebago told you to use the 12-volt mode when connected to 120-volt power as this is not correct. It has a 120-volt heat element and temperature control so this is the preferred method. They may have misunderstood information on the operation of the 120-volt mode as you do need 12-volt power from the house batteries to operate the overhead control panel functions?

      Thanks,

      David
      RV Repair Club Video Membership

      We’d love to have you be a part of our community. We are convinced you will enjoy the benefits of becoming a member and having access to the best instructional how to videos and professional tips. We would like to offer you a special promotion for your first year membership.
      https://go.rvrepairclub.com/C12008

      Reply
  21. Karon Weatherly

    RV Make: Jayco, RV Model: Jayflight, RV Year: 2010, Brand: Norcold

    The refrigerator came on on electric, but wouldn’t stay running on gas. Now there’s no light’s on front of refrigerator and its not working on gas or power. Have checked fuses there all good. Any help would be appreciated

    Reply
  22. Jason Miller

    RV Make: Fleetwood mallard, RV Model: 26e, RV Year: 2000, Brand: Fleetwood mallard , Model Number: 26e

    Hi my fridge was working awesome then next trip it’s like it is not running enough.it get cold then not so cold the flame comes on but it might be the fan not working.any help would be appreciated

    Reply
    • Customer Service

      Hello Jason,

      There are no moving parts in an absorption refrigerator so when you stat “it might be the fan not working” are you referring to the auxillary fans mounted outside the ref below the evaporator coil? This could be the reason for the difference in operation. All refrigerators work good in cool or moderate ambient temperature. If the next trip was much warmer, you could experience insufficient cooling due to the temperature and the fans not helping get the heat out of the back cabinet? You could also have a blocked cooling unit that doesn’t cool as efficiently in warmer weather. Does it operate the same on either 120-volt and LP mode? Try this, if it works better on one mode than the other, it’s not the cooling unit and you can dig into more troubleshooting with the videos.

      Thanks,

      David
      RV Repair Club Video Membership

      We’d love to have you be a part of our community. We are convinced you will enjoy the benefits of becoming a member and having access to the best instructional how to videos and professional tips. We would like to offer you a special promotion for your first year membership.
      https://go.rvrepairclub.com/C11882

      Reply
  23. kirtin

    RV Year: 94

    on my frig there is ac,lp.au now i know the ac workes my freezer but not the lower part of frig what is au stand for

    Reply
    • Customer Service

      Hello Kirtin,

      To provide more specific information on the labels of your refrigerator, we need the make, model, and year of the refrigerator. Typically an AC label means the unit will run on 120-volt ac power and controls both the freezer and refrigerator as an absorption refrigerator heats a solution that goes up to the low temp evaporator in the freezer and then flows back down through the refrigerator evaporator. The LP means it runs on the propane mode with the same procedure, and AU typically stands for Auto which means it operates on AC as a default and if the power goes out, it will automatically switch to propane or LP if you are not there so the food does not spoil.

      We’d love to have you be a part of our community. We are convinced you will enjoy the benefits of becoming a member and having access to the best instructional how to videos and professional tips. We would like to offer you a special promotion for your first-year membership.
      https://go.rvrepairclub.com/C12008

      Thanks,

      David
      RV Repair Club Video Membership

      Reply
  24. John

    RV Make: Fleetwood, RV Model: Resort , RV Year: 1983, Brand: Norcold, Model Number: 776EG2

    Electric operation doesn’t seem to work at all. Haven’t tried gas operation yet, and unit is not made for 12v. Assuming most of these units operate in similar manner, would you have a schematic showing general wiring? Thanks

    Reply
    • Customer Service

      Hello John,

      To provide more specific troubleshooting information we need the make, model, and year of what I assume is your refrigerator since you referenced the article on tips for refrigerators? The first thing you need to do is verify the LP operation. If it works on LP mode, then there is something in the 120-volt AC mode that is defective and you can eliminate the cooling unit, interior eyebrow board, and even 12-volt DC power which is needed to power the eyebrow board on 120-volt mode. Then check 120-volt power to the outlet in the outside vent area and to the module board. There are several videos on the site showing all these steps as well.

      Thanks,

      David
      RV Repair Club Video Membership

      We’d love to have you be a part of our community. We are convinced you will enjoy the benefits of becoming a member and having access to the best instructional how to videos and professional tips. We would like to offer you a special promotion for your first year membership.
      https://go.rvrepairclub.com/C12078

      Reply
  25. Darrell D

    RV Make: Jayco, RV Model: Seneca 35GS, RV Year: 2007

    My icemaker sounds like it is filling but no water goes into tray, there is water on the floor near refrigerator. It seems I have a problem somewhere in the water line. Where should I start looking?

    Reply
    • RICHARD A CRAIG

      RV Make: monico, RV Model: La palma, RV Year: 08, Brand: norcold, Model Number: 121X

      I am on a long trip and my refrigerator is having water on the bottom. The top of the inside of the refer is wet also and dripping. Seems like condensation…. Would anyone know what the cause and cure is? The freezer has no problems and I have it set at #9 as I always have…thanks

      Reply
  26. Terri

    RV Make: Exsiss, RV Model: Horsetrailer, RV Year: 2000, Brand: Domestic

    I have a 2000 Exiss horse trailer with living quarters. The fridge has stopped getting cold. Can you help me?

    Reply
  27. Michael Lowe

    RV Make: Sun lite, RV Model: Eagle 2, RV Year: 1998, Brand: Dometic, Model Number: Rm2310 3way

    Need help on finding out what is the small black box attached to the cooling unit with 3 wires coming out. Black red and blue.

    Reply
    • Customer Service

      Hello Michael,

      To provide more specific troubleshooting information we need the make, model, and year of your refrigerator. If it’s a Norcold, it could be the High Temperature Switch designed to shut down the refrigerator at extreme temperatures which was part of a recall.

      Thanks,

      David
      RV Repair Club Video Membership

      Reply
  28. matthew rutschky

    RV Make: roadtrek, RV Model: zion, RV Year: 2018, Brand: norcold, Model Number: DC558UL

    I had a brand new refrigerator installed and it cooled down to -2.5 degrees F on its warmest setting! Can I do something about this myself?

    Reply
  29. Daryl Mengel

    RV Make: Forest river , RV Model: Xlr nitro , RV Year: 2017, Brand: Dometic, Model Number: Dm2852lbx

    Fridge works in auto and gas. Check light flickers in auto and gas. Checked voltage. Good there. Fires up on gas mode too. What is making the check light flicker?

    Reply
  30. Rodney Lambert

    RV Make: Jayco, RV Year: 2000, Brand: Norcold, Model Number: N621

    My frig has an A code ,but I have power in and out of fuse on the board. Also have power on the two black leads coming out of board. Do you think I need a new board or could it be the controller on the door?

    Reply
  31. Derek

    RV Make: Panther Camper, RV Model: Sierra, RV Year: 2010, Brand: Dometic, Model Number: RM2351

    Hello,
    The power switch on the front control panel seems to have a loose or bad connection. Power turns on and off when barely touching the switch and sometimes cuts off while traveling. Thanks for your assistance.

    Reply
  32. John steinback

    RV Make: domestic, RV Model: americana

    can I take out frig and run on 110 only

    Reply
  33. Perry

    Brand: Dometic, Model Number: Rm 2650

    Fridge won’t run on lp. The burner will light for about 5 seconds. Thermo coupler tested to b good Is it my control board

    Reply
  34. Laura

    RV Make: Ford Bounder, RV Model: M-31K, RV Year: 1993, Brand: Domestic , Model Number: RM2920

    The refrigerator suddenly started smelling like burning rubber.

    Reply
  35. Glenn Harrington

    RV Make: Forest river, RV Model: georgetown 378, RV Year: 20lower un11, Brand: Dometic, Model Number: RM1350

    Freezer is cold, items are frozen, but lower unit (led) indicates inside box temperature to be 50 degrees. It will cool back down to about 38 at night but continually rises through the day, even with minimal door open and closing.. Unit runs often but not sure what the problem is. Please help.

    Reply
    • marie

      RV Make: grand design, RV Model: reflection, RV Year: 2018, Brand: dometic, Model Number: fridge

      freezer works well, fridge compartment won’t maintain proper temp. will fluctuate from 60 during day to 37 at night then temp elevates again during day

      Reply
  36. Robert Keese

    RV Make: Heartland, RV Model: Toy hauler, RV Year: 2008, Brand: Dometic, Model Number: RM2852

    The fridge will keep cold on propane but not electric.

    Reply
  37. Colin Mears

    RV Make: 98, RV Model: sportsman, Brand: dometic, Model Number: 2562

    Why cant there be a small port from frezzer to fridge to help cool fridge. Freezer is -3 and fridge takes forever to get below 45. Wouldnt a controllable opening from freezer help?

    Reply
  38. Terry dighton

    RV Make: Tiffin, RV Model: Allegro Breeze , RV Year: 2015, Brand: Waeco Dometic

    My fridge will not turn off

    Reply
  39. Betty Smith

    RV Make: Rockwood mini, RV Year: 2012, Brand: Domestic

    Refrigerator fan circles on and off frequently

    Reply
  40. Casey Gregory

    RV Make: Keystone, RV Model: Hornet hideout, RV Year: 2005

    Freezer works fridge is not getting cold.

    Reply
  41. Ryan Hart

    RV Make: Forest River, RV Model: Cherokee, RV Year: 2017

    My fridge doesn’t seem to be getting cold enough. It’s cold but not that cold.

    Reply
  42. Tom

    RV Make: Roadtrek, RV Model: SS Agile, RV Year: 2007, Brand: Dometic refrigerator, Model Number: RM7401

    Not getting gas to igniter

    Reply
  43. Robert Porter

    RV Make: Heartland, RV Model: Edge, RV Year: 2011, Brand: Dometic, Model Number: RML 8555

    My refigerator does not cool on gas or 12 volts. On gas there is a nice blue flame that looks like a pilot light (is this the flame that would cool the unit or should it be igniting a larger flame). I have 12 vdc at the back of the unit, I do need to figure out where the wires for the heater is so I can check the heater.

    Reply
  44. Stacy Comeaux

    RV Make: Winnebago, RV Model: Journey, RV Year: 2005, Brand: Norcold, Model Number: 1201LRIM

    My RV REFRIDGERATOR cools then it sweats and doesn’t put out like it should then it works again. My stuff in fridge gets warm. What can cause this to happen. Right now a jug of water in it is 49 degrees. Had it on since yesterday

    Reply
  45. Kevin stevenson

    RV Make: Fleetwood, RV Model: Discovery 37u, RV Year: 2002, Brand: Norcold, Model Number: 1200lrim

    Fuse blows on control board occasionaly

    Reply
    • tobyamp

      RV Make: Thor, RV Model: FE28, RV Year: 2018

      I am having the same problem the fuse on the distribution center blows on LP, works fine on 110V
      I have the proper voltages on the back panel. When I switch to Automatic the fuse blows. Or while traveling the fuse will blow on LP, works fine on 110V generator power. Had it in for service could find nothing wrong.

      Reply
      • Customer Service

        Hello,

        The fuse blows due to a short in the system. If the fridge works fine on electric, but blows when trying to run on gas you would have to inspect the gas components. If it doesn’t blow right away, there could be a problem with the ignition of the flame. If the electrode is shorting out when trying to ignite it can blow the fuse. If the fuse blows the second you set it to gas, there could be a problem with the board itself. The gas operation has a delay when trying to ignite so if it happens before ignition, there is a problem with the board, wiring to or from the board, wiring to the gas valve or a problem with the gas valve. To check, you could unplug some of the wires coming out of the board. Turn the fridge on and see if it still blows, if so the board is bad but if not one of the components that was unplugged is bad and would have to trace what is causing it to go bad. That’s strange that you took it in and they couldn’t find anything. When this happens it is usually due to a loose wire or wire insulation against a grounded metal. During travel could move it back and forth and sometimes work fine then blow the fuse the next time. You would have to inspect all of the wiring on the back of the fridge and make sure it is good. Sorry there is no quick fix to this but inspecting and testing all individual components is what is needed to locate the problem.

        I hope this helps!

        Dan
        RV Repair Club Video Membership

        Reply
  46. ray nairon

    RV Make: pacearrow, RV Model: vision, RV Year: 1998, Brand: dometic, Model Number: rm 7732

    this fridge works fine on lpg but will hot switch to 110/120 what should I check for ? I read that it is possible that the indecator light may be burnt out. How can one check this & is it possible to replace it?

    Reply
  47. Ryan Kaylor

    RV Make: 5th wheel, RV Model: Everest, RV Year: 2007, Brand: dometric, Model Number: 2862

    On the board on the front of refrid I get power on the on off switch, but the lights do not come on and it does not work. do you suppose the circuit board is bad up there<

    Reply
  48. Russell Rietmann

    RV Make: Lark, RV Year: 1972, Brand: Unknown, Model Number: Unknown

    I have an old fridge in an old camper trailer, it’s both propane and electric, it works fine with electric, but when i turn it on propane smoke is coming out of the little chimney above the pilot. What is happening, And how do i fix it?

    Reply
  49. Geoff

    RV Make: Lotus, RV Model: Freelander, RV Year: 2012, Brand: Dometic, Model Number: RM 4601

    My fridge only functions on 240 volt when the thermostat control is on maximum setting. The temperature drops to well below freezing in both freezer & refrigerator compartments when on this setting. When the thermostat is set to say “4 -6” the whole unit fails to work. The gas & 12 volt mode functions normally.

    Reply
  50. everduzco58

    RV Make: Chevy , RV Model: pacearrow p30, RV Year: 1991, Brand: Dometic, Model Number: 2820

    What could be my problem? the frigerator part isn’t getting cold freezer is working just fine.

    Reply
  51. Mark rager

    RV Make: Sabre, RV Model: 33ckts, RV Year: 2015, Brand: Forest river, Model Number: Palomino

    Rm1350mx Fridge Is too warm replace a thermostat freezer works fine

    Reply
  52. Brent

    RV Make: Key stone, RV Model: Hideout, RV Year: 2014, Brand: Atwood Helium frige

    My fridge goes out after running for a few hours on the gas mode. It starts up fine but goes out after a few hours

    Reply
  53. Gene Knutti

    RV Make: Keystone , RV Model: Hideout, RV Year: 2017, Brand: Domestic, Model Number: Dm2652lbx

    Have a 2017 Keystone hideout travel trailer Domestic refrigerator, ever since I bought it brand new, the refrigerator in gas operation will light and cool just fine. After hours of operation it will go out, check light will be on, I’ll shut the switch and back on it will run all day. But then I’ll check on it at some point and the check light will be on again. Any ideas what the problem is.

    Reply
    • Herb gilkey

      I have exactly the same situation on my brand new keystone outback trailer. Did you find a solution? Thanks

      Reply
  54. CURT MASSIE

    RV Make: FORD ECONOLINE, RV Model: PLEASURE WAY, RV Year: 2010, Brand: DOMETIC

    ABOUT A YEAR OLD. THEY SHUT OFF THE GAS TO REFILL THE PROPANE TANK. I HAVE NOT BEEN ABLE TO GET GAS TO WORK SINCE. NO IGNITER WORKING BECAUSE THERE IS NO GAS???

    Reply
  55. Patrick

    RV Make: Wildcat, RV Model: 5th wheel, RV Year: 2005

    On the propane side of the fridge it will light up and run for about 15 secs and shut off and then it will wait for a min and go thru the same cycle any suggestions

    Reply
  56. Linda Anzel

    RV Make: Winnebago , RV Model: Vectra, RV Year: 1994, Brand: Norcold, Model Number: 682

    If ammonia leak is detected is replacement of the entire fridge the only option?

    Reply
    • Customer Service

      Hi Linda,

      There are some companies that claim to be able to fix a leak by cutting and welding in a new piece, however I have not found many customers that have been satisfied with the price vs a new unit? Some dealers have replaced the cooling unit, however if you have an older unit it’s best to upgrade to a new refrigerator for just a little more money?

      Hope this helps,

      David
      RV Repair Club Video Membership

      Reply
  57. Pierre Lavallee

    Brand: Dometic, Model Number: RM2852

    Freezer fonction great no Collingwood un thé refrigerator
    Sale situation on gaz or électrique
    Can’t you help

    Reply
  58. james w johnson

    RV Make: layton, RV Model: 2210, RV Year: 1997, Brand: dometic, Model Number: rm2652

    fridge works on battery and propane not on electricity.it is not the cord

    Reply
  59. Rusty

    RV Make: holiday rambler, RV Model: endeavor, RV Year: 1997, Brand: dometic, Model Number: rm3962

    lost all power to fridge there is power in circuit board fridge is only 2yrs old

    Reply
  60. Bill Crooks

    RV Make: Monaco, RV Model: Dynasty , RV Year: 2007, Brand: Domedic, Model Number: RM1350WIMSSX

    Freezer working, refrigerator trying but can’t get below42 fans seem to be not working. Was in high 40s after removing both outside covers, now 42

    Reply
  61. ron gayheart

    RV Make: chevrolet, RV Model: silver eagle, RV Year: 1991, Brand: norcold, Model Number: 482

    both lp and electric settings operate, the coils heat up,the ref does not get cold,either the freezer
    or the main box.

    Reply
  62. Thomas

    RV Make: Itasca, RV Model: 38j, RV Year: 2005, Brand: Norcold, Model Number: 1201

    I have a cold freezer but warm fridg.

    Reply
  63. Tony

    RV Make: Monaco, RV Model: Diplomat, RV Year: 2002, Brand: Norcold, Model Number: 1200LRIM

    Hello, My RV has been on unchecked on shore power for 3 weeks. When I returned today the jacks had bled down, the RV was not level, the fridge was hot and flashing a “no co” code. I cycled power which cleared the code but it still is not cooling at all on A/C or LP. I tried disconnecting the thermistor at the cooling fins but it made no difference. There is no smell or signs of leakage and no faults codes and no cooling at all even though the RV is now level. The circuit board was replaced with a Dinosaur board a month ago due to an LP lighting problem. I have a multimeter and am capable of doing some in depth troubleshooting if you have any suggestions.
    Thanks, Tony

    Reply
  64. Lawrence Wheeler

    RV Make: Keystone Everest , RV Model: 291L, RV Year: 2004, Brand: Norcold, Model Number: N811LT

    Refrigerator running continuously

    Reply
  65. Lawrence Wheeler

    RV Make: Keystone Everest , RV Model: 291L, RV Year: 2004, Brand: Norcold, Model Number: N811LT

    Refrigerator is continuously running

    Reply
  66. John S.

    RV Make: Holiday Rambler, RV Model: Class A Vacationer, RV Year: 2004, Brand: Norcold, Model Number: 2 way, AC & LP

    My Frig is not working on Propane. On AC fine stays cold. LP works the stove fine so have flow there. Starts and shuts off in 10 sec. Just NO PROPANE to FRIG.

    Reply
  67. Bruce Blackmon

    RV Make: Fleetwood , RV Model: Bounder 33R, RV Year: 2002, Brand: norcold, Model Number: ??

    My fridge only seems to work on 120v, it will not stay on when it is on gas. I have to run the genset or be plugged into power for it to cool. It has a off/on button, gas/auto button and a button and display for the desired cooling temp

    Reply
  68. Gregg

    RV Make: Newmar, RV Model: Dutch star, RV Year: 2001, Brand: Dometic fridge, Model Number: NDR 1062 9211460 85

    Freezer gets 20 deg fridge 45 on gas or electric.

    Reply
  69. Darren

    RV Make: Keystone, RV Model: RE-291, RV Year: 2011, Brand: Dometic

    Hello my refrigerator is getting to cold running from 12 to 18 cannot get it any warmer like 32 ideally. Does the same on gas and electric no matter how I adjust the sensor

    Reply
  70. Dorine

    RV Make: Keystone, RV Model: Sprinter, RV Year: 2017, Brand: Dominic

    When plugged into an electrical power source, our refrigerator emits a fairly loud constant hum. Cooling appears operational. Should we be conserved?

    Reply
  71. Al. Barnes

    RV Make: Keyston, RV Model: Cabana 701, RV Year: 2002, Brand: Domenic, Model Number: RM4292

    The refrigerator will get cold and stay cold for a couple of days then the coils in the food compartment will defrost and the inside gets warm, but the freezer compartment will stay cold for a while, If you wait a few hours and turn it back on it will get cold again for a day or so.

    Reply
  72. Don jarvis

    RV Make: 1979 diplomat, RV Model: Class c motorhome, RV Year: 1979, Brand: Dometic, Model Number: Rm660

    Fridge won’t work on 110, 12 volt, or lpg. This is in a 1979 diplomat class c motor Home. I think this is the original fridge. Everything worked well last time it was used. 2015. Got a good flame on gas. I did take fridge out of unit and turned it upside down but only for a couple of hours. The fridge makes a gurgling sound in all modes which it has never done before. Any help would be great. Thanks don

    Reply
  73. Leah

    RV Make: Keystone, RV Model: Premier , RV Year: 2017, Brand: Dometic , Model Number: DM2852LBX

    Fridge is not cooling on 120 volts or gas.

    Reply
  74. Ken

    RV Make: Jayco, RV Model: 165 JAYFEATHER ULTRA LITE, RV Year: 2012, Brand: Norcold, Model Number: N41X

    Hi
    Fridge unit will not operate in any mode. Code”n” shows up when attempt to reset fridge.
    It says in the manual to bring to a rev service center. Can I reset this myself or should I leave it to the experts.
    Uncertain
    Ken

    Reply
    • Cliff

      RV Make: jayco, Brand: norcold, Model Number: n61x

      i would like to see the reply to ken

      Reply
  75. Ruth Wall

    RV Make: Prowler, RV Year: 1995, Brand: Dometic, Model Number: RM 2611

    Fridge cut in when turned on but cut right out again. Burner will not light on gas setting either.

    Reply
  76. Rebecca

    RV Make: Forest River, RV Model: Cardinal LE, RV Year: 2007, Brand: Dometic, Model Number: RM 2862

    The fins in the fridge are iced up and doesn’t seem to be defrosting. Using AC Auto power.

    Reply
  77. kenneth hanks

    RV Make: Starcraft truck camper, RV Model: 800, RV Year: 2009, Brand: Dometic, Model Number: RM 2354

    Brand new Dometic Refrigerator not getting cold enough on LP gas , lights & has a good flame and the same problem old refrigerator , replaced dual gas regularor & check valve first . What else could i check .

    Reply
  78. Randy Twigg

    RV Make: Mallard, RV Model: 23p, RV Year: 1995, Brand: Domanic fridge

    Fridge starts on gas after a few try’s and then goes out after a day or so. sometimes it will re-start after 10 or 20 attempts and you can here the burner ignite but then the check light comes on. Other times it will not come on at all after it has run and gone out after a day or two.

    Reply
  79. Lisa Mew

    RV Make: Madalay, RV Year: 2008, Brand: Dometic, Model Number: NDR 1292

    We were replacing the light switch in the fridge and the 2 wires touched, then the power lights across the top all went out and will not come back on. We checked the breaker inside the motorhome and the fuses and power outside the motorhome behind the fridge. All checked out good. Any other suggestion?

    Reply
  80. Jerry Wylie

    RV Make: Fleetwood , RV Model: Wilderness , RV Year: 97, Brand: Dometic, Model Number: Americana

    My fridge runs sometimes, it works fine on 110 but not consistent with gas

    Reply
  81. Crystal nowlin

    RV Make: Bounder, RV Model: Fleetwood , RV Year: 1997, Brand: Dometic, Model Number: RM 3862

    It’s a two way, works in l.p. mode but not at all in a.c. mode. Fuses are good, electric heater works, confused!!

    Reply
  82. Frank J. Ravosa

    RV Make: Starcraft, RV Model: pop up slide in, RV Year: 1998, Brand: Dometic, Model Number: RM2310

    Refrigerator wont cool below 50

    Reply
  83. KEITH

    RV Make: WINNEBAGO, RV Model: CHIEFTAN, RV Year: 1989, Brand: DOMETIC, Model Number: UNKNOWN

    FRIDGE RUNS ON 120/12 VOLTS ,LP LIGHTS UP BURNS FOR APPROX 1 MINUTE SHUTS OFF RED X CHECK LIGHT COMES ON /.ANY THOUGHTS?

    Reply
  84. Paul

    RV Make: Airstream, RV Model: Classic, RV Year: 2015, Brand: Dometic

    Refrigerator will only cool down to 46 degrees after 2 days of running. Propane or Electric makes no difference. Ambient temperature 105 degrees. However the trailer is parked in the shade. Any suggestions?

    Reply
  85. Kenny Tigner

    RV Make: Fleetwood, RV Model: M24, RV Year: 1991

    Where is the power control module on this

    Reply
  86. Kathy Bailey

    RV Make: skyline, RV Model: nomad, RV Year: 1996, Brand: dometic, Model Number: americana

    Have it on auto but the check light keeps coming on and we have it hooked up to 220 plug

    Reply
  87. Sharon Francis

    RV Make: Forest river, RV Model: Salem cruise lite, RV Year: 2018, Brand: Domestic refrigerator

    Keeps draining the batteries even in propane mode

    Reply
  88. Carey A Fero

    RV Make: Palomino, RV Model: Stampede, RV Year: 2004, Brand: Dometic, Model Number: 2652

    When the fridge is on, the lights come on but it doesn’t cool. there is a clicking sound coming from the outside of the camper behind a removable panel.

    Reply
  89. Yancey

    Brand: Dometic, Model Number: Rm2652

    It works on electric fine but on l.p. it lights up fine works for about 24 hour get cold like it should but then goes to check I just replaced the thermo coupler samething happens any help would be great

    Reply
  90. Gerald

    RV Make: Rimor, RV Model: Superbrig 678, RV Year: 2004, Brand: Dometic, Model Number: RM 7401

    Hi, our 3 way Dometic RM 7401 stopped cooling on holiday on 220V and 12V, took it out and turned it upside down for two days, put it back in and it worked until I disconnected 220V supply and then it stopped cooling again, The green LED light is on for the 220V when connected but not cooling. All vents are free and unclogged. Any tips on what next to try next can they be professionally repaired or do I need to bite bullet and buy a new unit ? Cheers

    Reply
  91. Jim Markham

    RV Make: Sunseeker, RV Model: Ford, RV Year: 2004, Brand: Dometic, Model Number: RM2652

    Top unit works, bottom refer area does not seem to be working. Am still checking areas you suggested. Will keep trying.

    Reply
  92. Tobbie Trueblood

    RV Make: Trail sport, RV Year: 2006, Brand: Domatic, Model Number: 2652

    My refrigerator won’t get cold I ohm and checked element works fine and get 120 volt from board also gas good flame all gets hot but fridge won’t cool down

    Reply
  93. Terryann

    RV Make: Shasta, RV Year: 1996

    My fridge in camper just stopped workin one day. It used to be really cold in fridge. The freezer never froze food , just kept it cold. What could be wrong? It runs on electric and propane.

    Reply
  94. Meg Andrews

    RV Make: Pleasureway, RV Model: Plateau, RV Year: 2006, Brand: Dometic, Model Number: RM7401L

    We have a Dometic RM7401UL refrigerator in our RV. It works fine on electric. When we turn it to propane the ignitor clicks but there are no sparks. We can smell propane in the rear compartment but there is no ignition. does this mean that we need a new burner assembly or can the ignitor just be replaced? Is there any thing else that could be causing this problem?

    Reply
  95. Robert mowery

    RV Make: Ford , RV Model: Four winds , RV Year: 2015, Brand: Norcold

    My ref .wont work at all

    Reply
  96. HAROLD BYE

    RV Make: fun finder, RV Model: f210wbs, RV Year: 2014, Brand: dometic, Model Number: dm2652

    I have a Dometic refrigerator ,and running on electric In side temp of unit frizzer ,-10 and 34 to 36 in the fridge-at 6 am..58 out side temp..but by 4 in the afternoon, out side temp is 94 ,the frizzer will be 32 to 40..and the fridge will be 80 to 90 on the inside..is the electrical bad..??testing it on Gas to see what is going on now..if it holds temp on gas then the electrical heater is not getting hot enough for the day..??help me out here..

    Reply
  97. todaysrover

    RV Make: rockwood, RV Model: 8329ss, RV Year: 2016, Brand: dometic, Model Number: dmr7

    the control panel doe not light up

    Reply
    • Customer Service

      Hello,

      To provide more specific troubleshooting information we need the make, model, and year of your rig as well as the model of refrigerator. However, if the control panel is not lighting up, you need to verify 12-volt power from the distribution center to the module board in the back which supplies the control panel. It could be low voltage or even a blown fuse in the module board or distribution panel.

      Thanks,

      David
      RV Repair Club Video Membership

      Reply
  98. Lee madsen

    RV Make: Rock wood mini lite, RV Model: 2509s, RV Year: 2019

    The freezer is working but not the fridge the coils in the back are not getting col

    Reply
  99. Jack

    RV Make: Thor, RV Model: Four Winds, RV Year: 2017, Brand: Norcold, Model Number: N611

    Our fridge quit while driving. On way to Yellowstone from WV. Worked while plugged in but when switched to gas, temp rose to 60. Food ruined. Evening so nowhere open. Grrrr. Any suggestion?

    Reply
  100. Patricia J Armstrong

    RV Make: 1987 Chevy, RV Model: Getaway Van, RV Year: 1987, Brand: Dometic, Model Number: RM2301

    Tried to start it on electric, it gurgled, started to feel cool, left it for an hour, and it was warm. Would a model RM 2510 fit into the same fittings?

    Reply
  101. Jackie

    RV Make: forest river, RV Model: rockwood, RV Year: 1992, Brand: dometic, Model Number: s819

    refrigerator works on 110, but not propane

    Reply
    • Customer Service

      Hello Jackie,

      First you need to verify the propane system is operating by lighting something like the burner on the stove top. Then check the flame to make sure it’s a steady blue color and not jumping around. This will verify proper LP pressure as well. Then check your module board on the back of the refrigerator. It has a 12-volt fuse for the LP operation. Also check for proper 12-volt power to the board. If all is good, have someone inside turn the system to the LP mode and watch/listen to what is happening at the module board and burner assembly. There should be a click when the gas valve opens, and a sparking sound at the burner assembly. Then the flame should light and stay a steady blue. If there is no click at the gas valve, it’s most likely low batteries. If there is a click and no spark attempt, it’s in the module board. If there is a click and no flame, it could be a mis-aligned spark probe, or a blocked burner tube which is not letting gas get through.

      Hope this helps,

      David
      RV Repair Club Video Membership

      Reply
  102. Dave

    RV Make: Forest River Flagstaff, RV Model: 25BHS, RV Year: 2017, Brand: Dometic

    For the past 2 weeks we decided to leave our refrigerator running on gas to keep it cool. By the next time we return (within 5 days), it is no longer cool and the our carbon monoxide alarm is going off. Resetting everything gets it working again. We do unplug the electricity and let it run on battery during this time.
    Anything that I’m missing?

    Reply
  103. Ted Hample

    RV Make: foretravel, RV Model: grand villa, RV Year: 92, Brand: dometic, Model Number: rm 4804

    Hi. Im having problems with my fridge. I turn it on, it goes to 12 volt operation. Then the gas kicks on and it lights on gas, but still says 12v. I replaced the thermocouple already, it was burnt off. What should I replace next? Also where can I find part numbers for this dometic fridge?

    Reply
  104. Michael Cravens

    RV Make: keystone sprinter, RV Model: 26ft pull trailer, RV Year: 2003, Brand: dometic, Model Number: rm2652

    my rm2652 runs constantly pulling alot of amps. the dometicc manual says I should reset and replace the temp control sensor . cant find anything on line showing where its located, where to get one and how to replaceit

    Reply
  105. christopher

    RV Make: Kitt, RV Model: Monterey 22HT, RV Year: 1993, Brand: Norcold, Model Number: 6300 series 6.3ci

    Propane won’t stay lit more than 6 hour’s after restarting several times, AC heating Element is bad rusted in place.whats the best way to remove the Element.i have a new 300 Watt unit to install. thanks

    Reply
    • Customer Service

      Hello Christopher,

      When the gas goes out, does it try to reignite? If it doesn’t and just stays off could be a control board problem. The AC element can get very rusted and stuck, the only thing to do is try to move it back and forth until it comes loose. This can take a long time. You can try to heat it up while doing this, it could help but be careful not to damage anything. Some units have an extra element slot for a DC heating element. You can see if it fits in there but a lot of times there are a different diameter and length but it is worth a shot. Sorry there isn’t an easier trick, these can be a pain to replace but they usually break free after time.

      Hope this helps,

      Dan
      RV Repair Club Video Membership

      Reply
  106. Emil Jantti

    RV Make: Bornfree, RV Model: c, RV Year: 2000, Brand: norcold, Model Number: n641

    The freezer works not the fridge/it has gas and electric.

    Reply
  107. Trina & Scott

    RV Make: Georgie Boy, RV Model: Pursuit, RV Year: 2005, Brand: Georgie Boy

    My freezer has ice and a lot of water at the bottom of my freezer. The refrigerator? Any suggestions to what is wrong with it?

    Reply
  108. simpcon1

    RV Make: traillite, RV Year: 2001, Brand: Dometic, Model Number: RM 2652 or RM2852

    Refridge was woprking fine ,was turned off and now wont work at all . The auto light comes on and a minute later the check light comes on . have only used it om 120V and not gasfor years . Always worked great. Any ideas will be appreciated

    Reply
    • Customer Service

      Hello,

      The check light only comes on when it tries to ignite on gas and fails. If you are trying to run on 120v, I would check the breaker and voltage at the fridge. Check 120v going into the lower control board. Check the fuse on the board. I have seen the upper control board fail but before replacing parts I would like to investigate other possible solutions. Could you provide the make and model of the fridge?

      Thanks,

      Dan
      RV Repair Club Video Membership

      Reply
  109. Carol

    RV Make: airstream, RV Model: Interstate, RV Year: 2007, Brand: dometic, Model Number: I have to check. Not in literature on laptop.

    Our gas stove lights, reefer won’t go gas, could smell propane outside the unit. Where do I look? Took to have trouble shot by Dometic Certified Repair Center and said I didn’t have the thermostat in right place (charged $150). Hasn’t worked since on propane. Could be a coincidence. Afraid to go back there & pay out the nose again for nothing.

    Reply
    • Customer Service

      Hello Carol,

      The thermostat shouldn’t be causing it to not light on gas. The gas valve shouldn’t open if it’s calling for cooling. What is the model number of your fridge? If I could get some more info I could help you diagnose the problem and help find a solution. Dometic and Norcold are the 2 main manufacturers of RV refrigerators. You can get 110v only fridges that size (dorm fridge) and hook up an inverter to run it on 12v if you didn’t want to go the route of getting another RV fridge. Depends on how often you need 12v, you may have to enlarge your battery bank as well. Let me know some more info on your fridge and I will see what I can do for you to get it up and running!

      Thanks,

      Dan
      RV Repair Club Video Membership

      Reply
  110. Carol

    RV Make: airstream, RV Model: Interstate, RV Year: 2007, Brand: Dometic, Model Number: RM2351

    What’s the best brand of reefer for a Class B mh? Dometic seems to be a pile. Only works with 120v & can smell propane leaking out side of MH when trying to light the reefer after bleeding the lines. Been quoted $2000 for a 3 cu ft new one. gasp, gasp,choke, choke.

    Reply
  111. Bob

    RV Make: mobile suties, RV Model: re36, RV Year: 2009, Brand: dometic, Model Number: RM13550

    how to ajust doors

    Reply
  112. don combs

    RV Make: Jayco, RV Model: Hummingbird, RV Year: 2018, Brand: Dometic, Model Number: RM2351

    Fridge freezes everything in both electric and gas mode. Runs at -4 degrees in freezer and 27 degrees in ice box area. Freezes eggs, milk, lettuce, everything. A real pain for a new trailer. thought I would see if anyone knew how to adjust as I don’t want to take back to dealer, want to use it now wait for them to screw something else up. Thanks

    Reply
    • Jill Linfoot

      RV Make: Georgetown, RV Model: XL370, RV Year: 2006, Brand: Dometic, Model Number: RM2852

      My fridge is freezing everything? Can it be adjusted? If so, how?

      Reply
  113. Ben Gates

    RV Make: Kit, RV Model: RoadRanger, RV Year: 1979

    HI, I have had my camper plugged in for weeks and I am living out of it. Every since the day i plugged it in the refrigerator works and everything but a few days ago it just stopped working. all the outlits work in the camper and the lights.

    Reply
  114. Richard Gabrisch

    RV Make: Jayco, RV Model: RX 3030, RV Year: 1997, Brand: Norcold, Model Number: 982

    My refrigerator works fine on electric, on gas maybe. It won’t self-ignite, if I light it with match it works good. When I turn on the gas I can hear the igniter clicking trying to light. A match will get it burning.
    Can I get by with just an ignition or do I need a new board.?

    Reply
  115. Gloria Smith

    RV Make: Thor, RV Model: Venetian, RV Year: 2017, Brand: whirlpool

    We had our motor home in storage for a couple of months – now trying to take it on a trip everything is working but we can get the front panel on the refrigerator to light up so we can turn it on – the lights come on inside when we open the door but not panel lights for settings of temps or icemaker etc?

    Reply
  116. Rick

    RV Make: Komfort, RV Year: 2006

    Does have AC running electricity running in the plug LP gas is not lit up in the back

    Reply
  117. David Anderson

    RV Make: coachmen apex, RV Model: 215RBK, RV Year: 2017, Brand: Dometic, Model Number: DM2652RBX

    works on electric, not on gas. Igniter sparks, refrigerator does not start.

    Reply
  118. Jessica Wright

    RV Make: Avenger, RV Model: 26BH, RV Year: 2014, Brand: Dometic, Model Number: 2652

    Can someone help me please keep my daughter’s milk cold? I’m living out of a cooler because of this fridge situation. I have a Dometic fridge model 2652 and the thermistor was bad a couple months ago. I bought a snip-the-tip and fixed it. Then an electrician and family friend hooked my 120V trailer to 240V. There went the fridge again. But…it does work on gas! I need to fix it to work on electricity though. The repair guy came out and installed a new converter for $200 an hour and replaced one burnt fuse on the fridge. He said the heating element and control board were good and I tested the outlet and it’s good. But..it’s not working on electric. I had taken the thermistor off to see if it would get cold bypassing the thermistor and it didn’t. The ohms read 5.9 at 66 degrees. What else could it be? I have a multimeter but am too scared to use it myself and it has been raining. Plus, he said the the heating element and board were good. I want to order the part so it’s only $200 one more time for him to put it in versus $600 total for labour and diagnosing it two times. Would a 2014 fridge have the capability to show the repair person a problem code or is that too old of a model? I called him, but haven’t heard back.

    Reply
  119. Ash

    RV Make: Alto, RV Model: R1723, RV Year: 2016, Brand: Dometic, Model Number: RM2351

    This fridge cools fine (inside temp 37F ) on Electric and Propane when stationary.

    Fridge does not cool when travelling (propane is ON, fridge temp goes to around 50F in 6hrs). Outside temps have been upto 80F.

    Any suggestions?

    Reply
  120. Bill McNew

    RV Make: rpod, RV Model: 179, RV Year: 2017, Brand: dometic, Model Number: 8501

    The 2nd plastic shelf hits the latch on the side.

    Reply
  121. James Brooks

    I just want to thank you so much,I followed your advise and it worked great,its great to have a person like you to help us.Thanks James

    Reply
  122. Kristian Stannard

    Brand: Vitrifrigo, Model Number: DP2600

    I have a 12 volt 240 litre Vitrifrigo fridge freezer that isn’t cooling properly. The freezer won’t go below -1 degree and the fridge +8 degrees even though I have the thermostat on 5 which is the coldest setting. Compressor is working and condenser is clean. Would appreciate some help.

    Reply
  123. Allen Kingsley

    RV Make: Jayco, RV Model: RKS25, RV Year: 2013, Brand: Norcold, Model Number: N811

    Light on front blinks slowly continuously on auto and gas. What is the fix?
    Thank you

    Reply
  124. Richard Ritchey

    RV Make: Forest river, RV Model: Georgetown, RV Year: 2008, Brand: Dometic, Model Number: Rm2652

    Fridge stops working on auto and will work again if switched to gas

    Reply
  125. Kerry

    RV Make: Fleeteood, RV Model: Avion westport, RV Year: 1997, Brand: Dometic, Model Number: Rm 4872

    The fridge will run on electric fine for a couple of days, then the power will go out. I unplug the power it will run again,plus it won’t fire up on propane,any help would be appreciated. Ty

    Reply
  126. Werner

    RV Make: Keystone, RV Model: Everest, RV Year: 2009, Brand: Dometic Regrigerator, Model Number: RM1350

    When the outside temperature drops below around 33F the refrigerator shut off and I get an error code E1. I can’t turn it on anymore anti the outside temperature increases. Thanks a lot for your help.

    Reply
  127. BOB WENDT

    RV Make: attitude, RV Model: 26fs, RV Year: 2011, Brand: dometic, Model Number: dm2652lbx

    my fridge dose not get cold on a/c or propane it is level has a nice blue flame and good 12v and 110 at back of unit no smell or signs of leaking at rear oms reading 45 at heating element any ideas would be appreciated thx

    Reply
  128. Bob

    RV Make: National , RV Model: Islander , RV Year: 2004, Brand: New dimensions , Model Number: NDR 1292

    My refrigerator doesn’t work at all

    Reply
  129. Starjim60

    RV Make: Winnebago, RV Model: Itasca, RV Year: 1998

    My norcold fridge after a power failure turns on but not getting cold, and now the outside compartment I’d full of water. Help please!

    Reply
    • Customer Service

      Hello,

      Do you smell ammonia or see yellow residue on the back of the fridge? These are indicators that there is a crack in the cooling unit. There is water in the cooling unit too but it is a sealed system and will only come out if there is a leak. The only other water that can come from the fridge is the condensation drip tube. If the drip tube broke on the back of the fridge and the fridge was running for a long time it can build up water in the compartment. But if the fridge was not running, I would check to see if there was a crack on the cooling unit. A power failure should not cause this to happen though. The only thing I can think of is if the heating element was exposed to a power surge it may have damaged the boiler and caused an opening but unless it was already very rusted, I don’t see that happening. The water in the back may be another issue from a leak on the roof or side vents. Check and make sure the breaker to the fridge is on, if the lights are on then the 12v fuse is good but you want to make sure there is 110v going to it as well. On the back of the fridge at the control panel there should be a fuse, check and make sure that is ok. If the fridge was on during a power failure that fuse can blow. If the fuse is good, you would then have to check and make sure there is voltage going to the heating element and it heats up. There is a simple test that can be done to eliminate a lot of items. Turn on the fridge and after an hour check the housing around the boiler. If it is warm, you know the heating element is at least getting power and heating. You also want to feel the absorber chamber, they should both feel warm to the touch and the same temp. If the absorber is cold, the cooling unit could be bad. If the boiler housing is cold, the problem lies within the board or element itself.

      I hope this helps!

      Dan
      RV Repair Club Video Membership

      Reply
  130. Jimmy Capps

    RV Make: Fleetwood, RV Model: 29 ft gearbox, RV Year: 2006

    My refrig works on propane but not on eletric what could be the issue

    Reply
  131. Tom

    RV Make: Fleetwood , RV Model: Elkhorn, RV Year: 1993, Model Number: Trophy series

    Fridge does not cool on propane or 110.also where is fuse panel

    Reply
  132. Vonda

    RV Make: Jayco, RV Model: Hummingbird , RV Year: 2018, Brand: Dometic, Model Number: 2351

    It’s only our 3rd time using our trailer. The Dometic refrig won’t switch from propane to electric power. HELP! We’ve tried tripping breaker and checked outlet for power. That all works.

    Reply
  133. Jane C

    RV Make: Alfa, RV Model: See Ya, RV Year: 2005, Brand: Dometic, Model Number: RM2852

    When the outside temps get below 40 degF, The check light comes on and refrigerator goes off. We have a double fridge and the other side is fine. The one that seems to mess up has an ice maker which we disconnect in the colder months. This has been happening for the past 2 or 3 years.

    Reply
  134. Vern

    RV Make: Ford chassis, RV Model: Emmbassy , RV Year: 2003

    Fridge does not cool and both electric and gas are heating properly. I could not smell and ammonia

    Reply
  135. Larry Freeman

    RV Make: Norcold, RV Model: Jayco Eagle Fifthwheel, RV Year: 2011, Brand: Norcold, Model Number: N611FRT

    Refrigerator won’t switch to propane when in the auto position. Will run on AC in the auto position when plugged into shore power. Once shore power is unplugged it will no switch to propane. It will run on propane if you manually switch to propane.

    Reply
  136. Charles Rahn

    RV Make: winnebago, RV Model: 22r, RV Year: 2018, Brand: Norcool, Model Number: N611RT

    will not work on AC, works on propane, fuse on main board was blown, replaced, still did not work, replaced board and still does not work. batterie charger does not work, may have been plugged into 220V, all other electric units work

    Reply
  137. Bob

    RV Make: Shasta, RV Model: 30’, RV Year: 1995, Brand: Domestic americana

    When I try to light the pilot light I get a blow back and then the pilot light will not light

    Reply
  138. Wayne Taylor

    RV Make: tiffin, RV Model: pheaton, RV Year: 2007, Brand: norcold, Model Number: 12101m

    will not cool down.

    Reply
  139. Sam

    RV Make: Manhattan, RV Model: Special edition , RV Year: 2006 , Brand: Domestic , Model Number: Rm2652

    My fridge keeps freezing. All put through electric. We have tried to put the temperature control down and up and in between, and still freezes. Back of plugs all have power. Can’t figure out why it keeps freezing.

    Reply
  140. Craig

    As the ship Forman at a large rv dealership some of the items listed in the article are unsafe and downright dangerous. Especially about the orifice. Plaeas read the service manual before dispensing this type of info.

    Reply
  141. Judi Elliott

    RV Make: Jayco, RV Model: Eagle, RV Year: 2002, Brand: Norcold, Model Number: N821

    This model is showing the code A which I know is not getting power to the unit. I have replaced the fuse, and have plugged in the outside cord to try to reset. The unit will power on for a day and then go back to the code A and stay for a couple days. This has been going on for a couple of weeks. Is there a way to reset this model? Anything else I can check out to fix this issue?

    Reply
  142. Kerry

    RV Make: Dutchman, RV Model: Denali, RV Year: 2004, Brand: Norco, Model Number: 9163

    All electric circuits have power gas burner also is heating but the gas in pipes isn’t. Upper cooling spots cold coils in lower part are warm

    Reply
  143. stanley d Bell

    RV Make: Pilgrim, RV Year: 2005, Brand: Domentic, Model Number: RM2852

    My fridge will NOT work on Gas mode, the burner won’t light, BUT when it is in elec. mode the burner ignites and works fine, I just looked it comes on when on elec. but not on gas,

    Reply
  144. Simone

    RV Make: Newmar, RV Model: Dutch Aire, RV Year: 2009, Brand: Norecold Fridge, Model Number: 1210SS

    Our fridge has stop working, not cold in fridge or freezer. Won’t work on electric or propane. Yet power is on and propane is on but not getting cold>

    Reply
  145. Jerry West

    RV Make: Fleetwood , RV Model: Prowler, RV Year: 2004, Brand: Dometic (Fridge), Model Number: RM 2652

    No power to fridge. No lights on top of fridge at switch. Fuse in breaker box is good. Fuses good on circuit board at back of fridge. 2 each (1) 3 amp and(1) 5 amp. Thank you in advance for help. Jerry

    Reply
  146. jim kough

    Brand: Dometic, Model Number: RM3662 OR RM3663

    NOT WORKING ON ELECT. DID NOT SWITCH TO GAS BUT DID SO NOW. NO CHECK LIGHT…. WILL SEE IF IT WORKS ON GAS BUT MORNING WILL TELL

    Reply
  147. Allen

    RV Make: Keystone , RV Model: Sprinter, RV Year: 2005

    Refrigerator is not cooling tried just gas and auto and no ammonia smell please help!!!!

    Reply
  148. Don

    RV Make: Rockwood, RV Model: 21.9 ultra lite, RV Year: 2010, Brand: Domenic

    Will not cool element seems to be working the pipes are warm and hot where there suppose to be. Gas working and electric working. Changed board and thermistor. Still not cooling any suggestions. I’ve looked at all self help videos they all point to one of modes not working

    Reply
  149. Pam hartin

    RV Make: Keystone, RV Model: Sprinter, RV Year: 2005

    My frig went completely out for 2 days after a power surge… we lost power for 10 hrs and it would not work on gas or electricity… now it’s fine… what gives ????

    Reply
  150. patricia garza

    RV Make: fleetwood, RV Model: mallard, RV Year: 2001, Brand: fleetwood

    I am buying this 2001 Fleetwood mallard travel trailer and I have been told that refrigerator quit working on elec but does run on the propane. what kind of fuses does it take? what should I look for?

    Reply
  151. Lauren Salazar

    RV Make: 360ibl, RV Model: Chaparral, RV Year: 2019, Brand: Coachmen, Model Number: 360ibl

    The ever chill fridge and freezer is not working. It’s cool enough that the milk isn’t ruined but it’s not cold and our ice is water.

    Reply
  152. Alison Merritt

    RV Make: itasca, RV Model: navion, RV Year: 2014, Brand: dometic, Model Number: rml 8555

    not operating on 120 volt but was working yesterday i did notice during the night the electricity went off it apparently has tripped something on the fridge. I tried unplugging the rv from the 120 power and starting it again but it will not come on although the control board looks like it is functioning properly however i do not hear the compressor kicking on

    Reply
  153. matt

    RV Make: jamboree, RV Model: 27ft, RV Year: 1987, Brand: dometic, Model Number: fridge

    my old fridge went out when I replaced it with a new dometic one.
    It runs fine on propane but when I plug the motorhome in to shore power the fridge neither works on gas or electric. but if I plug fridge directly into a power cord it work on electric no problem. Im guessing it has something to do with the way the power is inverted but not sure what to do about it.

    Reply
  154. Janice

    RV Make: Newmar, RV Year: 2002

    I tried to turn on my refrigerator and the light comes on for Auto, but it is not cooling. In the past I have done the same steps. Do I have to have my propane tanks on, in order for my refrigerator to cool or does the electric activate the refrigerator to work?

    Reply
    • Customer Service

      Dear Janice,

      Thank you for your patience. In response to your question-

      Propane only has to be on when wanting to operate on gas or using gas as a backup when power is lost. If you are plugged into an outlet and the fridge is set to “auto”, it should only be working on electric and gas is not needed. There are a few things to look for. If you are plugged in and fridge set to auto and you don’t hear any “clicking” noise, this is an indicator that the fridge is trying to operate on electric. If you hear it clicking like it is trying to ignite, it is not sensing the 120v and is going to the next power source. If it doesn’t click, I would check the fuse on the rear control board. If that is fine, checking the temperature of the boiler is the next step. If it does not get hot, either the control board is bad or the heating element is bad. If it does get hot but still doesn’t cool, the heating element could still be bad and not heating enough or the cooling unit is bad. There are a few things that could be causing this but most likely it is either the upper or lower control board or the heating element. These are the most common to fail. I hope this was helpful!

      We’d love to have you be a part of our community. We are convinced you will enjoy the benefits of becoming a member and having access to the best instructional how to videos and professional tips. We would like to offer you a special promotion for your first-year membership.
      https://go.rvrepairclub.com/C16151

      Sincerely,

      Dan
      RV Repair Club

      Reply
  155. sue

    RV Make: prarie schooner, RV Year: 2008, Brand: Norcold , Model Number: N881 FRT

    I have the opposite problem to most people my fridge gets too cold, even on the lowest setting , freezing in the fridge department

    Reply
  156. jeanacrogers

    RV Make: Dutchman, RV Model: Four Winds 31QC, RV Year: 1997, Brand: Norcold, Model Number: 9162

    Not getting power at optical control panel. I’ve traced power to this board and checked continuity on the board. I think it needs to be replaced but I cannot find one for this model. Seriel number 327960ED. Do you know of a replacement board or suggest anything else?

    Reply
    • Customer Service

      Hello,

      Thank you for your patience. In response to your question-

      I would need the make and model number of the fridge to find out what board would work. The serial number you provided won’t tell me the options that can be used.

      Sincerely,
      Dan
      RV Repair Club Technical Expert

      Reply
  157. David

    RV Make: Salem Forrest river, RV Model: KQBSS, RV Year: 2011, Brand: Dometic , Model Number: DM2652RBX

    My refrigerator will not work on electric but it does work on gas. I have checked all breakers in the fuse panel, and I have checked both the fuses on the motherboard and the in-line fuse and all fuses are good according to my ohmmeter. I also replaced the heating element which is working. The GFI breaker is not tripped in the bathroom. The panel will light up on the refrigerator so I know it’s getting 12 V. It works fine on gas but will not work on electric shore power. Can you please help?

    Reply
    • Customer Service

      Dear David,

      Thank you for your patience. In response to your question-

      Have you checked the outlet the fridge is plugged into? I would make sure that works fine by reading it with a voltmeter or plugging something else into it. If there is proper voltage going to the board, you then want to check the voltage going to the heating element when it is turned on. If there is no voltage present, either the upper control board is not relaying for the lower board to turn on the heating element or something internal on the lower board has failed and isn’t sending voltage out. Most of the time I see the upper control panel fail as opposed to the lower board but it could be either one. Some services centers might have a board tester but without one, you may have to look into replacing them. You said the heating element was working, so there is voltage going to it and it heats up? If this is the case and it still does not work, it is either the wrong heating element or the mount that holds the element in place is damaged and pulling away from the boiler or it is not positioned properly. It is still possible there is low voltage going to the element. If the voltage is low, it could still heat up but not enough to get the boiler working. Make sure to check the voltage at the terminals for the heating element. If it is lower than what the outlet is sending out, there could be a restriction in the board not allowing full voltage to flow through. I hope this helps!

      We’d love to have you be a part of our community. We are convinced you will enjoy the benefits of becoming a member and having access to the best instructional how to videos and professional tips. We would like to offer you a special promotion for your first-year membership.
      https://go.rvrepairclub.com/c16375

      Sincerely,

      Dan
      RV Repair Club

      Reply
  158. Christina Hawk

    RV Make: Fleetwood, RV Model: Southwind 34a, RV Year: 2015

    Hi I am searching for the 120 fuse panel inside the RV. Manual says it is either under the fridge or the bed. There is a square with four screws in each location. Do I have to unscrew those or should the panel have a door I havent found? TY

    Reply
    • Customer Service

      Dear Christina,

      Thank you for contacting us. For our experts to better assist you, they will need to know the year/make/model of your RV. Please respond with this information at your earliest convenience.

      If you have any other questions or concerns, please contact us at 1-855-706-3536 or chat us on our website.

      Sincerely,

      Taylar
      RV Repair Club Video Membership

      Reply
  159. Janice

    RV Make: Newmar, RV Model: Fifth Wheel, RV Year: 2002

    I am not infront of the refrigerator, but the light comes on when I turn it on Auto and the light comes on inside the Refrigerator, but it is not cooling on Electric. I have not tried it on Gas. Shouldn’t it run on Electric, even if my propane tanks are empty?

    Reply
  160. Gary W Wilson

    RV Make: Holiday Rambler , RV Model: Crown Imperial , RV Year: 1989, Brand: Dometic, Model Number: RM 2803

    It stopped working on 120 volt. Element has 44 ohms resistance. I unplugged the 120 volt plug in the back of the unit. Gas started up. Ran on gas for 6 hours. I cannot get it to stay on gas. It now switches back to AC and outside 120 plug is unplugged. I push gas but stays on AC.I am plugged into RV source. Also when on gas and open door went back to AC. Will also shut off when door is opened then closed.

    Reply
  161. Steve thomas

    RV Make: Fleetwood, RV Model: Bounder, RV Year: 1997, Brand: Dometic, Model Number: Rm7732

    Have two way control board just replaced thought that was my problem what happens when I have ac plug to my rev the refrigerator sometimes stays on ac then switches to propane then goes to the check light now I’m thinking it’s the control board on the back of fridge??

    Reply
  162. David G Lehocky

    RV Make: cruiser, RV Model: shadow cruiser, RV Year: 2011, Brand: dometic, Model Number: M2652lbx

    Hi. I was doing repairs to the water tanks and had my rv out of level for an extended time with the fridge on. I found out that is not good for absorption fridges. it now does not work. If I let it sit level and turned off for a few days. will it work again or do I need to have it serviced. Thank you in advance for any help.

    Reply
  163. alockdoc69

    RV Make: Coachman , RV Model: Concord , RV Year: 2011, Brand: Dometic fridge

    My refrigerator doesn’t stay constantly cold, I’ve checked the 120V rod and it’s working fine and has the correct ohms, gas is working fine and freezing good but just not staying consistently cold as I know it should be without cycling it from ac gas or auto daily.
    I don’t know if it the control board or not,
    Any help would be awesome.

    Reply
    • Customer Service

      Dear Mark,

      Thank you for your patience. In response to your question-

      This sounds like more of a problem with the thermistor or a venting issue. Check and make sure all vents and openings are clear, especially the roof vent. If there is any blockage it will create a cooling issue. If all of that looks fine then I would test the thermistor. You want to place the thermistor is a glass of ice water and do an Ohms test on the leads of the thermistor, it should be between 26-29 Ohms when it is working properly. If it is more or less than that, it should be replaced. We have a video showing how to do this test, I will post the link below. It is possible there could be a problem with the control board but venting and the thermistor are the most common issues when it comes to this type of problem so I would look into these before replacing any parts. I hope this helps!
      https://www.rvrepairclub.com/video/rv-refrigerator-temperature-testing-thermistor-007885/

      https://www.rvrepairclub.com/video/rv-refrigerator-troubleshooting-thermistor-007888/

      Sincerely,
      Dan
      RV Repair Club Technical Expert

      Reply
  164. peter

    RV Make: sunnybrook, RV Model: 307rl, RV Year: 2012

    I have a dometic refrigerator theres 120 volts and 12dc going up to the fridge also propane I I check all with a muiltie reader and has juice the fridge still doesn’t work I bought a new one installed it and it still doesn’t work cant figure out whats wrong.i appreciate any help thank you

    Reply
    • Customer Service

      Dear Peter,

      Thank you for your patience. In response to your question-

      What is the problem you are having? Does it not turn on at all? Only a certain mode not working? Does it turn on and not cool? If it turns on but does not cool, it could be a venting issue. Make sure to check all of the vents and make sure there are no blockages. Especially if you have a roof vent, these can get clogged with leaves or bug nests so make sure everything is clear. If it is just not working on gas, there may be gas present but could be an issue with your regulator not sending enough to the fridge. If this is the case, the fridge would light and then go right out normally or not light at all. On the gas valve to the fridge there is a small knob that will shut off the gas supply if set to “off” so make sure that is on. You also have to make sure the RV is level when operating the fridge. It you are on an incline it could damage the boiler system. The specs are withing 3 degrees side to side and 6 degrees front to back of the fridge for proper operation. Anything above this will not allow the fridge to cool and could damage the system. Since you have a new fridge and you checked the input voltage, there really isn’t much else that could cause it not to work. Venting is most likely the cause if the fridge turns on and is not cooling. I hope this was helpful!

      Sincerely,
      Dan
      RV Repair Club Technical Expert

      Reply
  165. jeff

    RV Make: coachman, RV Model: catalina lite, RV Year: 1997, Brand: dometic refrigerator, Model Number: rm2652

    the refrigerator will not work in auto mode. after you turn in on it will switch over to gas mode. the heating element has about 43 ohms. All the fuses are good and there is 120 voltsac and 12vdc where needed exept the heating element.

    Reply
  166. jerry

    RV Make: norcold, RV Model: 1210im, RV Year: 1907

    Ac and gas gets hot but does not cool could it be a vacuum

    Reply
  167. Jayson Springer

    RV Make: Alpenlite, RV Model: SantaFe 1150, RV Year: 2002, Brand: Dometic, Model Number: RM3663

    My fridge lights just fine, but in the morning when the ambient temperature outside gets above 50 degrees Fahrenheit, it goes out. I can relight, but it only stays lit for about 3-4 minutes and then goes out. When the ambient temperature gets below 50 degrees again at night, it stays lit all night. What can cause this?

    Reply
  168. Mark

    RV Make: Grand design, RV Model: 303rl, RV Year: 2019, Brand: Dometic refer, Model Number: Rm1350slmx

    The refer worked perfect for 4 or 5 trips. This trip we started it 3 days ahead of time and it was working fine. By the time we made our 200 mile trip into the mountains the unit started to warm up. Now it does not cool at all. I suspect the out of level issue has caused the problem. Now it just keeps trying to recycle and over heat then shut down.

    Reply
  169. Jerry

    RV Make: Forest River, RV Model: Catalina, RV Year: 2019, Brand: Forest river, Model Number: Catalina 293bck

    I have a refrigerator unit that works both on propane and gas, the check light is lit indicating a problem and the other light is flashing red! The unit is not working in either mode, any ideas what could be the problem?

    Reply
  170. Floyd

    RV Make: Keystone , RV Model: Alpine, RV Year: 2018, Brand: Norcold, Model Number: Double door

    Won’t work on electric or gas

    Reply