What to Do When an Awning Won’t Go In

Ask an RV Expert Banner

Question


We have a retractable awning on our 2013 Redwood fifth wheel. We put the awning out but now can’t get it to go back in. Any ideas?

Submitted via email


Answer


Not knowing the type of awning, I’m guessing it’s a motor drive electric awning, could be A&E or Carefree of Colorado. Do you hear any type of clicking noise like the motor is trying to bring the awning in, or just dead silence?

If it’s clicking, it could be the gear stripped or even a binding and the motor tries but shuts down due to the binding. If there is no sound, then it could be a completely failed motor, or even just the switch. You would need to get a 12-volt source and disconnect the wire leads to the motor and test to see if it operates. If it does, then it’s in the wiring or switch. If not, it’s the motor. You should have directions in your owner’s manual on how to manually override the system and bring the awning back in. Typically it’s removing one or two screws near the motor and rolling it by hand with two people. Good luck!

Safe travels,
David Solberg


Related:
RV Slide Out Awning Installation
Tips on How to Clean an RV Awning

Do you have an RV repair question you’d like answered by an expert? Email your question to editor@rvrepairclub.com or reach out to us on Facebook.

Please note: questions may be edited for clarity and relevance.


Pre-Trip Checklist
Discussion
  • (will not be published)
  • If your questions pertains to a specific component or appliance, please fill out the info below:

83 Responses to “What to Do When an Awning Won’t Go In”
  1. Leslie Gagnon

    RV Make: Newmar mountain aire , RV Model: 4121, RV Year: 2008, Brand: Girard, Model Number: 2000

    When awning is retracted with remote it starts in and stops push remote again starts and stops about 4 inches at a time takes a lot of starts to get it all the way in. Goes out fine.

    Reply
    • Charlie

      RV Make: Holiday Rambler, RV Model: Endeavor, Brand: Eclipse

      My awning goes out but won’t come back in. It starts but as soon as there is tension on it it stops. What could this be?

      Reply
  2. Robert

    RV Make: Keystone, RV Model: Sprinter 5th Wheel, RV Year: 2014

    I probably have the answer to my question after reading about not being able to get an awning in. Mine is reverse, I can’t get it to go out. It is electric and there is no sound coming from the motor. We have not used the awning that much in 2 years so it doesn’t make sense to have a bad motor. I checked the fuse but it doesn’t appear to be burned. I was going to replace it anyways but I cannot find a replacement 6.5 amp blade fuse anywhere. I am thinking my problem is the fuse or the switch. Any ideas where I could get a 6.5 amp fuse?

    Reply
    • Customer Service

      Hi, Robert. To provide more specific troubleshooting information we need to know the make, model, and year of your awning and the RV make and model might be helpful if it’s an inside switch. Before you replace the fuse, test it with a multimeter set to the continuity setting or take it into an auto parts store and they will test it. Is the fuse in the distribution panel or somewhere in-line to the awning or at the motor? If you can provide the information on the system we can walk you through testing the fuse, switch, and motor. If you don’t have a multimeter (which all RV owners should have!) you can get one at Harbor Freight on sale for $6 or home improvement stores for about $15. Looking forward to helping you solve this!

      Reply
  3. Glenn

    RV Make: starcraft, RV Model: 285SSO, RV Year: 2007

    What is the best way to repair a leak in my rubber roof

    Reply
  4. David C Moore

    RV Make: Holiday Rambler, RV Model: Vacationer, RV Year: 2003

    Hello, hoping you can give me some insight, I have a water leak, when it rains the passenger side interior rear of my RV gets wet, have removed carpet, am able to dry with a fan. I have used Endura Tape on all seams on top of motorhome and have caulked any seams on side of motorhome that appear to have deteriorated. Could the water be coming up from underneath, have a black wrap material on underneath side of motorhome. Any suggestions, thoughts or others with Holiday Rambler that have same issue would help.
    Regards,

    Dave Moore

    Reply
  5. Brad Wilder

    RV Make: P30 chevy, RV Model: Bounder , RV Year: 1995, Brand: Megnadyne, Model Number: Am/fm cassette player

    Can I replace my positive ground stereo with any auto stereo?

    Reply
    • Customer Service

      Hi, Brad. To provide more specific information on replacing the stereo you are referring to we need to know the make, model, and year of the RV and the model of the old stereo you are looking to replace. Most RV radio/stereo units are 12-volt with a negative ground as they run off the house batteries, so most automotive radio/stereo configurations will work. Since you indicated “replace my positive ground stereo”… it raises a question as to what vehicle you have? When I was younger my grandpa had some contraptions that were wired with positive to negative which would make them run backwards. I really did not understand all the dynamics of it, but it worked for him? My question…is it really a positive ground stereo? If so, what year and model?

      Reply
  6. DonaLD

    Brand: Fleetwood Flair, Model Number: 29V

    I have a 1997 Fleetwood Flair 29V with a Ford 460 ci. I shut turn off both switches in the motorhome because it sounded like a pump running on my jacks. They were not moving but were working properly when I push the switch. Even with the switches in the off position what sounded like the pump was still running. When I touch the negative post to connect the battery it sparks. It is not like a little spark. It is hot and marked the post on he battery. Any ideas where to start? Thank you in advance.

    Reply
    • Customer Service

      Typically the jacks on your Fleetwood Flair operated on the chassis battery, but not always. Not sure what “both switches” you are referring to, however it could be a switch by the dash and one at the entrance door?
      I believe your system is a Power Gear hydraulic system? First thing, find the pump for the jacks and make sure it is running with switches off, it could be a water pump or other motor that you might be hearing. You stated; “When I touch the negative post to connect the battery it sparks”…what battery are you connecting, the engine battery or the house batteries and why do you have this disconnected? If your jacks are powered by the engine battery and you are connecting the negative cable to the house batteries, it means you have a 12-volt system on that is drawing power such as a roof vent, water pump, or other item. If your jacks are working properly when the switch is activated, I think you have something else running that may sound like the jack motor such as the water pump or even the fan from the converter?

      Reply
  7. Don CaleyWi

    RV Make: Winnegago, RV Model: Fuse, RV Year: 2017

    We took delivery of this unit two weeks ago, and love it! But we are puzzled about the issue of waste water hose storage.

    On the driver’s side, half way back, is a square door that, when opened, reveals a circular opening. We were told by the dealer that this was for storage of the long, 3″ waste water dumping hose. We thought that was a pretty cool idea! But when it came time to actually STORE the hose, I found that it wouldn’t fit. the opening would not accommodate the larger fittings at each end.

    Is there a specially designed, ‘winnebago’ hose that we need? Why wouldn’t they design for storage of a ‘standard’ hose?

    BTW, the dealer has been of no help in fixing this issue!

    Reply
    • Customer Service

      If this is an older model unit, the original hose probably did not have the larger bayonet connector for the dump tank/service valve and larger multi-stage adapter or 90 degree dump station fitting. You probably have a newer style hose as the 15 years I worked at Winnebago the standard hose did fit in the designed compartment? I would suggest measuring the actual opening size and then looking at the Thetford models as they have what looks like a smaller connector and disconnecting 90 degree end as well.

      Reply
    • Kevin M

      RV Make: Winnebago, RV Model: Travato, RV Year: 2018

      For the number of years, that Winnebago has been around, they still manage to manufacture good, looking junk.

      Reply
  8. Gregory Ehman

    RV Make: Rockwood, RV Model: 2304KS Mini-Lite, RV Year: 2016

    I have reviewed all of the videos that pertain to the black water system and am still baffled by my problem. The monitor panel reads empty for the black water tank no matter what level exists within the tank. I have filled the tank up to the toilet and the panel still reads empty. The system is new and has only used on two weekend trips but I wanted to flush the tank so I continued to fill it with water to reach a full tank to verify a full flush. I did this 3 times and could never get the tank to register anything other than empty.

    Reply
    • Customer Service

      To provide more specific troubleshooting information on your black water tank readings we need the make, model, and year of your RV. Most RVs have a probe system that has a 12-volt powered lead going to the lowest probe on the side of the tank and then 3 or 4 probes about 4” to the side going up or stacked on each other. I’ve attached a photo for reference. As the liquid in the tank rises, it arches across the powered probe to the first at 1/3, then 2/3 and so on. Usually the problem with the probes is they show full all the time as liquid or toilet paper clings to the side of the tank and still creates the connection. You would need to take a multi-meter or 12-volt light tester and first verify 12-volt power going to the main probe as you might have a fuse blown, or wire that has been cut or a screw run through it and has an “open” condition not allowing power to the probe. If you have power to the main probe, you then need to verify continuity from the other 3-4 probes going to the monitor panel. Typically you would not see all wires with a continuity issue, it would probably be in the monitor panel itself. With the tank full, you can check continuity of all the wires to the board, and if you have 12-volt power, it’s probably a cracked solder in the panel board which all of this should be under warranty if it’s a new unit?

      Reply
  9. Matt nelson

    RV Make: Heartland, RV Model: 30BH, RV Year: 2011

    I have a manual awning where it has been bent or shifted . When I put it away the support arms will not line up. Any help is useful.

    Reply
    • Customer Service

      To provide more specific troubleshooting information we need the make, model, and year of your awning. Most RV awnings will be either Dometic/AE or Carefree of Colorado. If the support arms are bent or twisted, there isn’t much an average RV owner can do to correct it. You can try a local metal fabrication shop, welder, or maybe the best place is a body shop that can realign the arms. Other than that, it’s probably a new awning?

      Reply
    • Jon Belcher

      I have had the same problem. Moving the strap that you hang on to while allowing the awning to roll up to the middle of the awning will allow for equal roll up pressure and even roll up of the fabric. I found that moving the strap off center even just 6″ made the support arms miss-align.

      Reply
  10. Daniel

    RV Make: Keystone, RV Model: Passport Ultralite, RV Year: 2014

    The awning comes up but doesn’t come complete against the camper. It appears that the awning when rolled up is to high. Which is keeping it from rolling all the way up. Can this be adjusted by lowering the support so that it can roll all the way up? If so how do you do it? Thanks.

    Reply
  11. howard

    RV Make: Chevy, RV Model: mobile Traveler, RV Year: 1977

    Like to know where to bring my RV for Remodel and roof leak

    Reply
  12. David

    RV Make: Forest River, RV Model: Berkshire, RV Year: 2017, Brand: Magnum, Model Number: 2000

    Greetings, when I switch from shore power to inverter, the galley GFI circuit breaker trips & wont reset. All is ok if I first turn on the inverter & then disconnect shore power, well usually! Also when on the inverter & nothing is drawing any current as far I know, the bath GFI won’t reset when you test it. So far I’ve not gotten a fix from Magnum or my RV dealer or Forest River factory, any clues? I don’t have these issues when on shore or generator power!
    Dave

    Reply
    • Customer Service

      Hello David,

      First question is how are you switching from shore power to inverter? If you are just pulling the shore power plug, you might be getting a slight “spark” jumping to the prongs and this would trip the breaker. You should always shut the power down at the shoreline source before unplugging. Next I would suggest testing the voltage at the GFCI with a multi-meter to see what is happening when you switch from shore power to the inverter. Is there a noticeable spike which would set off the GFCI? GFCI outlets are very delicate, they trip easily and if tripped to often, become even weaker. Most RV manufacturers use an inexpensive GFCI and although you can test an existing one, it’s cheaper to go buy a new GFCI outlet at a home repair facility and replace it. Don’t get the bargain brand, spend a few extra dollars and get a good one.

      Thanks
      RVRC Video Membership

      Reply
  13. Lewis

    RV Make: Keystone , RV Model: Cougar , RV Year: 2007, Brand: Sun setter w/dometric arm, Model Number: Can't read #

    Both arm attachments broke where nut tightens up. What do I measure for replacement arm. Or how to repair??

    S

    Reply
    • Customer Service

      Hello Lewis,

      To provide more specific troubleshooting information on your awning issue we need the make, model, and year of your RV and the awning model. It should be an A&E or Carefree and I would also need more clarification of what nuts broke? Typically there are bolts at the bottom of the arms securing them to the floorline of the rig but there are also several points clamps holding the two arms together half way up the arms and others up by the tubes? If you could provide a photo of the exact spot we could provide more information.

      Thanks
      David RVRC Video Membership

      Reply
  14. bob ferderer

    RV Make: kz, RV Model: durango , RV Year: 2010

    two different short cord adapters from 30amp to 50amp gets hot, my camper has a 30 amp cord I plug it into a 30 to 50 amp adapter and then plug it into the 50amp plug on the pole, between the camper cord and adapter 30amp gets hot and kind of melts together What can I do about this?

    Reply
    • Customer Service

      Hello Bob,

      Typically when a wire or adapter gets hot and/or starts to melt, it means the wiring gauge is not rated to the amps being drawn? Another issue could be the connectors have gotten tarnished or corroded and could cause the same thing. Normally I would suggest cleaning the connectors, however if they have started to melt, it’s time to get new ones! Also, why are you connecting a 30 amp cord from your rig to an adapter, then to a 50 amp cord, then to a 50 amp campground or pole connection? Do you not have a 30 amp connection at the source? If not, get rid of the 50 amp cord and connection and just use a 50 amp reduced to 30 amp adapter and use your new 30 amp cord?

      Thanks,
      David RVRC Video Membership

      We’d love to have you be a part of our community. We are convinced you will enjoy the benefits of becoming a member and having access to the best instructional how to videos and professional tips. We would like to offer you a special promotion for your first year membership.
      http://go.rvrepairclub.com/C8824

      Reply
  15. Douglas Anderson

    RV Make: Keystone Fuzion, RV Model: 371 toyhauler, RV Year: 2016, Brand: Carefree/freedom, Model Number: FRDM WM, 2.44M DSBG PBL, LED

    Retracts within 4″ of fully closed. Motor stops. No clicking. Tried adjusting IN and OUT limiter, to no avail. Have shore power. No debris. No misbent arms. Have manual and tried everything suggested.

    Reply
  16. Michael

    RV Make: Jayco, RV Model: Eagle, RV Year: 2008, Brand: Carefree of Colorado, Model Number: SN: 2091197578

    Carefree of Colorado 12V awning will not retract. Motor runs but will not retract awning. No grinding noises heard. Had to roll the awning in by hand and if I let go it would just unroll again. Model number is Dt: 7285 Sn: 2090197578 Pn: 1420LH00

    Reply
    • Customer Service

      Hello Michael,

      Sounds like the gears are stripped in the end cap. You should be able to roll the awning up by hand like you did and strap awning to an arm or you might need to back out one of the awning rail screws at the top where the fabric slides into and insert a hook screw for a fastening point? If you take the end cap off where the motor is located, you should see the problem. Contact Carefree for replacement parts and the procedure for R&R.

      Hope this helps,
      David RVRC Video Membership

      Reply
  17. Carol Woodard

    RV Make: Fleetwood, RV Model: Southwind, RV Year: 1990

    Where can I find the straps for the awning to pull them out with the hook ?

    Reply
  18. Monty

    RV Make: Cougar, RV Model: MKS333, RV Year: 2017

    The six screws that hold up the hard plastic around the fifth wheel pin box on the trailer have all broken off. Very hard to get to. What’s the best way to fix this? Only had this for 14 months and no warranty.

    Reply
    • Customer Service

      Hello Monty,

      To provide more specific troubleshooting information on your pin box issue
      we need the make, model, and year of your rig. If it’s only 14
      months old, are you sure there is not a 2-3 year structural warranty that
      this might not qualify for? Sounds like you are getting flexing of
      the pin box as some type of resistance is required to shear off the
      screws?

      Thanks,
      David RVRC Video Membership

      We’d love to have you be a part of our community. We are convinced you will enjoy the benefits of becoming a member and having access to the best instructional how to videos and professional tips. We would like to offer you a special promotion for your first year membership.
      http://go.rvrepairclub.com/C9460

      Reply
  19. Mike

    RV Make: ForestRiver , RV Model: FR3 32ds , RV Year: 2018

    I want to add two portable satellites, where do I find the splitter for the cable that is connected to each tv?
    Was thinking I could drill thru the floor and run new to another hook up in the rear!

    Reply
    • Customer Service

      Hello Mike,

      To provide more specific information on the location of your cable splitter we need the make, model, and year of your RV. Typically units will have an entertainment center in a cabinet close to the TV which would have either a splitter or box that allows you to select the input such as Antenna, DVD, or Satellite?

      Thanks,
      David RVRC Video Membership

      Reply
  20. Peter Georgiadis

    RV Make: Thor class C, RV Model: Four Winds 32, RV Year: 2016

    What GPS is best for traveling, I heard there’s one that will direct me away from low bridges once my wagon height is entered

    Reply
    • Customer Service

      Hello Peter,

      I personally use the Garmin 5” model, however there are some models that are specifically designed for RVs and have gotten great reviews from RVers in several forums.

      Magellan – Roadmate comes in a 5” and 7” model and has an integrated Good Sam Directory. The battery life is a little low, but in and RV you would typically have it plugged in? It does have lifetime map updates, multi-destination routing, and customizable routing by RV profile and preference.

      Garmin – RV760 7” includes free lifetime map updating, provides RV specific services and vendors, repair shops, truck stops, and nationwide repair and towing facilities. It also features specialized RV routing based on customizable restrictions including height, weight, width and length and has voice activation.

      Rand McNally –RV5510 is a 5” with 1.5 hours battery but does not have lifetime map upgrades. It does have RV routing that can be customized for your height, weight, and length. Also featured is a checklist that can be loaded for pretrip checking of items as well as RV specific campgrounds, parks, and amenities.

      Visit Amazon.com to see all the features of these three models.

      Thanks,
      David RVRC Video Membership

      Reply
  21. George Hay

    RV Make: Newmar, RV Model: DutchStar, RV Year: 2000, Brand: Lyght, Model Number: LPT50 CA

    The Lyght Transfer Switch will not energize with land power – OK with generator power. Lyght manufacturer is out of business. What Transfer Switch Should I purchase that will fit in the same confided space? Your prompt response greatly appreciated. Thank you, George Hay

    Reply
    • Customer Service

      Hello George,

      I would suggest contacting Progressive Dynamics as they have a large selection of electronics for the RV industry and several (Automatic Transfer Switch) ATS options that should work. Plus,they have been in the industry for decades and will be around for support and service. Find more info here: https://www.progressivedyn.com/rv/

      Thanks,
      David RVRC Video Membership

      We’d love to have you be a part of our community. We are convinced you will enjoy the benefits of becoming a member and having access to the best instructional how to videos and professional tips. We would like to offer you a special promotion for your first year membership.
      http://go.rvrepairclub.com/C9652

      Reply
  22. Larry Holben

    RV Make: Blue Ridge, RV Model: 3780, RV Year: 2016

    Galley sink won’t drain unless waste valve is open.
    Vacuum breaker in drain line is working.

    Reply
    • Customer Service

      Hello Larry,

      Please provide us with the year, make, and model of your RV and we can look further into your problem for you.

      Thanks,
      Becky RVRC Video Membership

      Reply
  23. Rick

    RV Make: Tiffin, RV Model: 36LA, RV Year: 2016

    My water pressure is low when connected to city water at all faucets. But when the pump is on, it’s fine. The screen is not plugged on the hose inlet. Please help!

    Reply
    • Customer Service

      Hello Rick,

      At the city water connection there is a check valve that prevents water from coming back out when using the onboard water pump. I would recommend replacing that as it can get clogged with hard water sediment. Otherwise it seems you have a restriction prior to the pump which could be sediment in the lines or a kinked water hose. Find the city fill and follow the water lines to the pump and I would anticipate you will find a collapsed hose?

      Thanks,
      David RVRC Video Membership

      We’d love to have you be a part of our community. We are convinced you will enjoy the benefits of becoming a member and having access to the best instructional how to videos and professional tips. We would like to offer you a special promotion for your first year membership.
      http://go.rvrepairclub.com/C9652

      Reply
  24. ed mclaughlin

    RV Make: winnebago, RV Model: minnie winnie, RV Year: 2017

    New to RV ownership and need assist with what must be done when preparing for winter storage.

    Reply
  25. Paul

    RV Make: solatude, RV Model: 5th wheel, RV Year: 2015

    shop manual to replace slide out motor

    Reply
  26. W

    RV Make: Winnabego, RV Model: Vista, RV Year: 2013

    My outside awning will retract on one side but binds on the other

    Reply
    • Customer Service

      Hi W. To provide more specific troubleshooting information we need the make and model of your awning. If it’s the typical A&E with arms attached to the sidewall, and it truly is the arms binding, you will need to take the arms off the base plate and with help from someone holding bad arm, force the inside assembly out and straighten it. If the binding is in the roller mechanism, you will need to take it to a service center.
      Thanks
      Dave-RVRC

      Reply
  27. darlene tischler

    RV Make: North point, RV Model: Jayco, RV Year: 2017, Brand: Jsyco north point

    Need replacement arm for right side are both arms same can be put on either side

    Reply
  28. Jim Reimer

    RV Make: Heartland, RV Model: Sundance, RV Year: 2016

    Similar question about electric slideouts. How do you move them if they are stuck in or out?

    Reply
    • Customer Service

      Hi Jim,

      To provide more specific troubleshooting information on your electric slideout question we need the make and model of the mechanism. However most have an override feature on the motor itself in the case of a power failure or defective motor. It’s a hex fitting on the top of the motor and there should have been a bit included with your owner’s manual that you can insert into a cordless drill and manually turn the motor and move the room in or out.

      Thanks,

      David
      RV Repair Club Video Membership

      Reply
      • Jim Reimer

        RV Make: Heartland, RV Model: Sundance 269TS, RV Year: 2016

        Where does a person access the motor for an electric slideout to override it??

        Reply
  29. Philip

    RV Make: Itasca/Winnebago, RV Model: Sunova, RV Year: 2006

    Hello – I have noticed that my exterior compartment doors are not even, with the gaps on one side larger that the gaps on the other. I can’t figure out how to adjust the hinges to make everything square up.

    Any words of wisdom?

    Reply
    • Customer Service

      Hello Philip,

      To provide more specific information we need the make, model, and year of your rig. Typically there is no adjustment of the hinges and door frames as they are simply fastened with screws to the metal frame of the opening. I have seen older units that have misaligned doors caused by the sidewall twisting and bending the hinges. As the rig goes down the road and encounters bumps, pot holes, and uneven ground, the chassis will twist which will also make the sidewall twist somewhat. You might be able to take the doors off and check the hinges to make sure they are straight and refasten them aligned correctly. If the holes are too close to be able to move it slightly and refasten, you might need to add a new piece of angled metal or “L” shaped to the sidewall frame or door frame to give it new metal to reinforce it. It could also just be poor attention to detail which I have also seen on occasion.

      Thanks,

      David
      RV Repair Club Video Membership

      Reply
  30. Jim

    RV Make: Heartland, RV Model: Sundance 269TS, RV Year: 2016

    How does a person override the system when an electric slide doesn’t move?? Whether it’s in, out, or somewhere inbetween? Even my dealership couldn’t answer my concern!

    Reply
    • Customer Service

      Hello Jim,

      To provide more specific information on how to manually override your electric slide we need the make, model, and year of your slide mechanism. However most electric slide motors have a hex indentation on the top of the motor and a hex chuck or key can be put on a cordless drill and inserted into the hex. One direction will bring it in, the other will take it out.

      Thanks,

      David
      RV Repair Club Video Membership

      Reply
  31. Chris

    RV Make: Thor, RV Model: Windsport, RV Year: 2017

    My automatic awning won’t operate with switch or remote.

    Reply
  32. Richard Gordy

    RV Make: Holiday Rambler, RV Model: Vesta, RV Year: 2018, Brand: Carefree

    I have a Carefree awning , go’s out doesn’t come back in when you want it to! I have had Sensor/Control Module Replaced Twice PN:R060686-004, They replace it at the shop awning works fine, drive RV down the road, go’s out won’t comeback in, wait ten minutes retracts on it’s own, sometime longer or not at all!

    Reply
  33. Douglas Murdock

    RV Make: Roadtrek, RV Model: 210 Popular, RV Year: 2005, Brand: Fiamma, Model Number: F45S

    the awning will not lift up high enough to line up to latch into the protective metal cover and will not close completely.

    Reply
    • Customer Service

      Hello Douglas,

      Typically when an awning retracts a certain distance and then stops it’s
      due to misalignment of the fabric. Check the edges where the awning
      fabric rolls up with the tube and see if it’s “stairstepped” or in other
      words, not straight. If so, it will get to a point where the fabric
      hits the end of the tube and binds up.

      Thanks,

      David
      RV Repair Club Video Membership

      Reply
  34. John Cochran

    RV Make: Holiday Rambler, RV Model: Ambassador, RV Year: 2004, Brand: carefree of colorado

    Cant get power

    Reply
  35. Mark Kriner

    RV Make: Coachman catalina legacy, RV Year: 2017, Brand: Dometic, Model Number: 916ft18.

    Awning will not go in with switch

    Reply
  36. Stan Cope

    RV Make: 2017 Mirada Select, RV Model: 37LS, RV Year: 2017, Brand: A&E Awning, Model Number: ??

    My Awning makes a terrible bumping noise on one side when rolling out!! How do I know whats wrong?

    Reply
  37. Kelly G

    RV Make: Keystone, RV Model: Hideout 38FKTS, RV Year: 2018

    Have been using our camper for 3 months. Tried to extend the awning out, NO NOISE, won’t move. I have tried switching the fuse out with another fuse in panel (same amp), and still nothing. It was fine the last time we put it in. Also checked GFI switches, and everything is OK. Anything else to try??

    Reply
  38. Brooks Voorhis

    RV Make: Heartland, RV Model: Cyclone, RV Year: 2015

    Our awnings have gone in and out just fine. We retracted them last night. My wife extended them this morning. It got windy tonight so we tried to retract them. The forward awning retracted fine. The rear awning off the garage access door doesnt make a sound or move. The same goes for the awning at the ramp door. The awnings dont make any sound or seem to have any power. I looked for a fuse of switch that may affect the awnings but couldnt find one. Any help would be appreciated.

    Reply
  39. signman146

    RV Make: Holiday Rambler, RV Model: Savoy SL, RV Year: 2006, Brand: Carefree Colorado

    Can pull awning down but have to manually retract it. Makes a clicking noise (catches on each click) as I hand wind it but will not roll up on its own. The end with the lever on it looks slightly scued, can this make it not work? I see a set screw on the side of the roller, can it cause it to not align properly?

    Reply
    • Customer Service

      Hello,

      To provide more specific troubleshooting information we need the make and model of your awning. Typically the A&E version has the lever on the upper right side of the tube and if the end cap is crooked, it’s most likely the spring and mechanism inside is bent and damaged. I believe the set screw you are referring to is for holding the end cap on, not for alignment. Check your awning fabric as it rolls up to see if it rolls straight or you have what is called stair stepping which means the fabric overlaps and causes ridges. This can be aligned by bringing the awning out and pulling the fabric at the awning rail to the side that you can see the stair stepping.

      I would not suggest taking the cap off as it is very tightly wound and could cause bodily damage if not secured and the task performed by a trained technician.

      Thanks,

      David
      RV Repair Club Video Membership

      Reply
  40. signman146

    RV Make: Holiday Rambler, RV Model: Savoy SL, RV Year: 2006, Brand: Carefree Colorado

    wher do i find the model for the carefree and do you replace one or both springs if one is broken?

    Reply
    • Customer Service

      Hello,

      It depends on the model of the carefree awning. Here is a diagram showing the locations of the data plate on the vertical arm and lateral arm models. Depending on how old the awning is, I would recommend replacing both. If you replace the broken one it will most likely have much more tension than the older one on the other side? A spring is generally $150 and a dealership will typically not charge much more to replace both once the roller is off and taken apart. Also, this is typically not an owner DIY unless you have experience with the awning rollers and springs. They are under very high torsion and if not secured properly during disassembly can cause great bodily damage. Steve who assists me with the technical portions of the video has witnessed even trained technicians having a clamp loosen and cut a hand requiring an emergency room visit.

      Thanks,

      David
      RV Repair Club Video Membership

      Reply
  41. Ron Schultz

    RV Make: Winnebago, RV Model: Sunova, RV Year: 2010

    Manual awning slid back towards rear arm. How do I adjust it ?

    Reply
  42. signman146

    RV Make: Holiday Rambler, RV Model: Savoy SL, RV Year: 2006, Brand: Carefree Colorado

    What does “Your comment is awaiting moderation” mean?

    Reply
  43. edwarddrenten

    RV Make: Southwind, RV Model: 32V, RV Year: 2008

    Do you have a video or instructions on how to upgrade from carpet to simulated wood flooring?

    Reply
    • Customer Service

      Hello,

      We will have a video on replacing carpet with a luxury woven material hopefully coming out in the next few months. It’s been a very long process due to complications with the old flooring and scheduling issues with technicians. The main issue you need to address is getting the correct replacement flooring that will withstand a slide room mechanism and rollers! For laminated wood flooring, it needs to be 7 mm thick and interlock so it floats and can expand and contract with temperature changes and the twisting that can be caused on rough roads. Look for the video coming soon.

      Thanks,

      David
      RV Repair Club Video Membership

      Reply
  44. Glenn Grant

    RV Make: Monaco , RV Model: Dynasty, RV Year: 2012

    Back bedroom awning on the passenger side will not go in. There is a mid roller that appears to have gotten on the wrong side of the roller making the roller bowed which does not allow the awning to roll in when putting the slide in.

    Reply
  45. richard

    RV Make: franklin, RV Model: 5th wheel, RV Year: 06, Brand: norcold, Model Number: N6415970

    refer runs on electric or LP for a couple of hours then quits with “NO CO” code .reset circuit board twice, once to start on elec, and once to start on LP. when it quit I just turned off any Ideas would help. pls send info to my E-mail too THANK YOU

    Reply
  46. Debbie Kaikaka

    RV Make: Grand Design, RV Model: Imagine, RV Year: 2017

    We took our pull behind rv out for the first time and the awning opened and we tilted it when it drizzled and it ran off great. But when we wanted to leave and the awning was dry it rolled up to about 2 inches before completely closed. It is automatic and when I was pushing the button and I thought it was done it was not rolled up all the way. I did not hear any clicking. I opened it up again and did the same thing. It stopped at the same spot. We are new RVers and could not find anything in the RV book on troubleshooting that. We had no WIFI so we could not get any internet to google. I just bungie corded the ends and we drove home slow. It worked at the dealer the day we picked it up? It is not under warren tee and we are the second owners. Can you help us to try to figure out why it wont close all the way? We are supposed to head to Nevada and back on a 3 week vacation and need this fixed before we go. We will need the awning as it will be hot in September. Any advise would be greatly appreciated. The dealer wants a fortune to even look at it. Thank you, Debbie Kaikaka

    Reply
  47. Jeff Rodi

    RV Make: Tiffan, RV Model: Phaeton, RV Year: 2015

    My awning will not retract completely…there’s a 1/4 to 1/2 inch overhang on the front.The rear of the awning closes all the way. I’m sure it just an adjustment but unsure how. Any help would be appreciated. Thanks

    Reply
  48. Marty Stansfield

    Brand: 2007 Sun Setter Awning, Model Number: 1100

    Awning will not go out? If I crank it out by hand it will come back in with the switch. I put a new switch on thinking it was the switch. Same thing happen, will not go out. How can I check the motor and can I still get a motor for it if it is bad.

    Reply
  49. Pat THOMPSON

    How big is the area behind the siding where the lower awning mounts attach? I have an older Keystone and the mount holes are not holding. Thinking about putting like a 4″X6″ aluminum plate on camper to attach lower bracket to and don’t know what is behind siding.

    Reply
  50. Phyllis

    RV Make: Jayco, RV Model: Northpoint, RV Year: 2017

    The fan in living area, came with rain sensor. Turned on fan.. cannot get it to turn off. It is not labeled in the breaker box. Have even turn all power off and when turned back on, fan STILL GOING ?

    Reply
  51. spiveyhome

    RV Make: Heartland Bighorn, RV Model: 3270rs, RV Year: 2018, Brand: Dometc SKU 9108794337, Model Number: MFG 915FJ6.501UL

    RV parked several months in one spot and worked well. After being extended for month it suddenly would not come in. When I push switch up it clicks once at motor outside, push switch down no noise. I replaced the switch and same results now. Is this a motor replacement option only? Thanks Greg Spivey

    Reply
    • Customer Service

      Hello,

      It is possible that the connections to the motor are bad. If they were exposed to the elements for over a month and weren’t completely sealed, they could be corroded or loose. Depending on what system you have, you should be able to remove a few screws from the back of the awning head and see the wires going to the motor. Check to make sure they are ok. If you have a volt meter you can check the voltage there while someone else pushes the button. It should be at least 12vdc. If you know there is good voltage there, then it may need a new motor. Also check the wires coming out of the wall to the awning, I have seen those needing re-done before as well. There could be a way to retract the awning manually as well, depending on the make and model. Some have a nut on the head of the motor you can use a 11mm socket and a drill to bring it in, others you have to disengage the motor and then push in and roll up by hand and then reengage the motor once it is in.I recommend checking all voltage, wires and connections before replacing the motor. If you need any more help, let me know what awning you have and I will look into further for you. There will be a tag on the inside motor arm with the info on it.

      Hope this helps,

      Dan
      RV Repair Club Video Membership

      Reply
  52. tubaernie

    RV Make: Tiffen, RV Model: Allegro Bay, RV Year: 2008, Brand: Quickee Steps

    How to do I trouble shoot my electric steps . Trouble going out and in.

    Reply