Question
We have a retractable awning on our 2013 Redwood fifth wheel. We put the awning out but now can’t get it to go back in. Any ideas?
Submitted via email
Answer
Not knowing the type of awning, I’m guessing it’s a motor drive electric awning, could be A&E or Carefree of Colorado. Do you hear any type of clicking noise like the motor is trying to bring the awning in, or just dead silence?
If it’s clicking, it could be the gear stripped or even a binding and the motor tries but shuts down due to the binding. If there is no sound, then it could be a completely failed motor, or even just the switch. You would need to get a 12-volt source and disconnect the wire leads to the motor and test to see if it operates. If it does, then it’s in the wiring or switch. If not, it’s the motor. You should have directions in your owner’s manual on how to manually override the system and bring the awning back in. Typically it’s removing one or two screws near the motor and rolling it by hand with two people. Good luck!
Safe travels,
David Solberg
Related:
RV Slide Out Awning Installation
Tips on How to Clean an RV Awning
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What to do when a slideout won’t go in
Hello Ron,
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Sarah
RV Repair Club Video Membership
Norcold refrigerator keeps turning off after a cycle. The red light comes on. I restart the refrigerator or turn it off and on and it starts back up but the minute it cycles off it stays off and I did have a code blinking five times that said it was the gas valve and I checked it and that works properly. I put a new control board in it and it still does the same thing. It turns off after a cycle and you reset it and it works all right. I don’t know what else I can do. Any help I had appreciate.
Hello Dan,
Thank you for contacting us.
What is the year, make, and model of your RV?
Thanks!
Electric awning is slow, squeaks, and may be binding but so far still will roll in. Is there a way to lubricate them as it rolls well at first but keeps getting slower as it rolls in and at some point I fear it will stop.
Hello Kenneth,
Thank you for contacting us.
The only thing that can be lubricated is the rollers in the track. You can spray the track and rollers with a silicone lubricant and see if that helps. A lot of time, slow movement and noise are caused by a failing motor. It is common to happen. I would check to make sure nothing is bent on the arms or tube that would cause something to bind but it sounds like your motor is on its way out. When the windings in a motor start to go bad, the performance weakens and causes it to move slow
If you have any other questions, please chat, email, or call Customer Service.
Sincerely,
Sarah
RV Repair Club Video Membership
Awning started rolling up in reverse direction. How do I reset it?
Hello Frank,
Thank you for contacting us.
Only reserve polarity can cause the awning to roll up backwards. It is actually very easy to roll the awning up backwards and when you press the button it appears to be going in the wrong direction. I would first make sure the awning fabric is the correct way and not rolled up backwards by mistake. To check this, run the awning out all of the way even if this means holding down the retract button. Once all of the way out and the valance is hanging down, now hit the retract button. The fabric should always be straight on the top and tucking in from underneath. If the fabric starts to roll backward and tucking up on top, then the polarity to the motors is bad. The only thing that can really cause this is the switch, main voltage coming in got changed or the motor is shorting out. It can happen by your batteries on the camper being installed incorrectly as well. I would first start with your batteries and make sure they are installed properly and then you can test the voltage to the switch. Most of the time it isn’t a faulty component, usually it is something simple like the batteries or the fabric rolled up backwards.
If you have any other questions, please chat, email, or call Customer Service.
Sincerely,
Sarah
RV Repair Club Video Membership
Which End of the awning tube goes into the motor side
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Thanks!
Can I cut fabric off my awning
Hello Wesley,
If you are looking to remove the fabric, you can cut it off. The fabric is usually held in place with a plastic/rubber gimp just like a screen door. These can be very tight and tough to remove so often times cutting them makes it very easy to remove. If you are just looking to remove a section and keep the rest, I don’t recommend this because there won’t be a good seam at the cut and it will most likely tear very easily.
Sincerely,
Dan
RV Repair Club Technical Expert
Can I install an awning on the slideout over the outdoor kitchen with a slide topper installed. Would manuel or electric be best. Either is fine
Hi Jim. It depends on if there is room or not. You will have to find out what awning you want and check the measurements and the size of arms and the heads to see if it would fit in and opening and not interfere with the brackets of the topper or the door of the kitchen. There are many models that come with this option from the factory so it might be possible but without seeing it and being able to take measurements I can’t tell you for sure. Manual would be the easiest since you don’t have to tap into an electric source and install a switch to operate. There is a lot more involved with electric awnings so I would recommend installing a manual.
Dan
RV Repair Club
slide went out put won’t retract
Hello Lawrence,
Thank you for contacting us.
The best thing to do is check the voltage at the wires to the lights. At the end of the lights, normally going into an awning arm channel, you should find the connections for the wires. You can test voltage here and make sure it is at least 12v. If there is no voltage, then the issue is inside like the switch or a fuse. There could be an issue of bad connections for the lights here as well. If there is voltage, then the light strip is bad. Often times there is a fuse directly behind the switch so if you take it off of the wall, check behind it for a fuse. I would also check the main fuse panel as well. Typically you can find an issue with the connections on the outside, this is the most common.
Sincerely,
Sarah
RV Repair Club Video Membership
How to silent the parking break alarm till it is repaired?
I am waiting for a pressure switch to come
Hello Jacques,
Here’s what the experts had to say about your question:
Really the only way to try to turn it off is to remove a fuse to cut off power to it. There is no way to disconnect it easily from the inside. The best way is to pull a fuse and hope they didn’t use the same circuit for other components. I would check the fuse listing to see if anything relates to the parking system.
Sincerely,
Dan
RV Repair Club Technical Expert
Where are the fuses/breakers for the automatic awning?
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Thanks!
Sarah
RV Repair Club Video Membership
Hello, It seems the right side of my slideout topper is stopping the slideout from going out
Hello Steve,
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Sincerely,
Sarah
RV Repair Club Video Membership
Need replacement awning. Body sides are curved so straight arm won’t work/ Any suggestions?
Hello John,
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Sincerely,
Sarah
RV Repair Club Video Membership
awning wont come in and blows fuse
Hi Grover!
If it’s clicking, it could be the gear stripped or even a binding and the motor tries but shuts down due to the binding. If there is no sound, then it could be a completely failed motor, or even just the switch. You would need to get a 12-volt source and disconnect the wire leads to the motor and test to see if it operates. If it does, then it’s in the wiring or switch. If not, it’s the motor. You should have directions in your owner’s manual on how to manually override the system and bring the awning back in. Typically it’s removing one or two screws near the motor and rolling it by hand with two people. Good luck!
https://www.rvrepairclub.com/class/the-ins-and-outs-of-rv-awnings/
Awning repair
Awning does not work at all. Carefree altitude brand? It’s not carefree because it doesn’t work after 3 uses.
Awning will not go out. We messed around with a few things not knowing what we were doing, and it worked before we left at our last camping trip. Now it won’t work again. We really don’t know what to do or where to go on the RV to help make it work.
Hello Laurie,
Here’s what the experts had to say about your question:
It depends on if you have an electric awning or a manual awning. If electric you will want to start by checking the fuse. You then want to check the wires on the switch and at the awning itself to make sure everything is connected properly. You can also test the voltage to the motor at the connections coming out of it. Most of the time a loose connection or faulty motor is the issue. If you have a manual awning there is most likely an issue with the locking mechanism or broken spring. We don’t have a troubleshooting video at this time but we do have an awning class video that could give you a better understanding how it works and it comes with a troubleshooting file.
https://www.rvrepairclub.com/class/the-ins-and-outs-of-rv-awnings/
Sincerely,
Dan
RV Repair Club Technical Expert
Awning extends OK but retracts to about a foot remaining deployed. Adjustment to retract limit switch corrects the retraction for a few cycles, then does not completely retract until the limit switch is again adjusted. The whole process repeats over again. No satisfaction with the dealers in the area and have been unable to contact Carefree directly. They won ‘t answer the phone. So,……..how do I fix this? Thanks!
Hello Thomas,
Here’s what the experts had to say about your question:
It sounds like an internal error in the controls for the awning. There could also be a loose connection somewhere too. I looked into the manuals for this system and when set it should just go until it stops. If it stops early, there is a signal interruption and this can happen from loose connections, bad controller or faulty awning relay system. Really all you can do is check all connections for something being loose and if everything is fine then the issue is with the signal being lost in the system and only Carefree would be able to narrow down where the issue could lie.
Sincerely,
Dan
RV Repair Club Technical Expert
Would not retract, makes noise and clicks but does not move. It is not locked I rolled up by hand and secured it.
Hello Charma,
Thank you for contacting us.
The clicking noise you are hearing is most likely the motor or gear box failing. Some awnings have these components built in together and others can have each component tested and replaced. It is best to remove the head of the awning to inspect the motor and gears to see if there is a visible issue. If you don’t see anything then most likely the motor is the cause and needs replaced.
If you have any other concerns, please contact us at 1-855-706-3536, or chat with us on our site.
We greatly appreciate your business!
Sincerely,
Lindsay
RV Repair Club Video Membership
I have a newly installed electric awning with lights, it was working fine about 4 times, now the lights still work but it won’t retract
Great question! The ‘Ask an Expert’ section is currently for members of our online community. I would be happy to send your question off to the experts. To get started, please send the email associated with your paid membership account. Thanks!
How can I find a video that shows how to replace this awning motor ? My awning is stuck out and won’t wind up manually. I have new one already. Just need to know what I’m up against before I start on it ?
Hi Brian. We unfortunately don’t have a video on this at this time. We are always working on new videos so hopefully this is something that might come up soon. There are a few different style motors out there but they are replaced the same. Normally I recommend replacing them with the awning most of the way in. This still can be done if you push in both arms and secure them into place with zip ties leaving the awning tube about a foot or so away from the wall. You then climb a ladder and can remove the tube from the head of the arm/motor. The reason for securing the arm to the wall so it doesn’t swing out freely with the strut on it. By securing it to the wall and leaving a little room for movement makes it easier to do everything. Once you remove the tube you can usually rest it on the roof or have someone else hold it while replacing the motor at the top of the head. The head of the awning usually has a plastic shroud around it that needs removed. Some motors are actually in the tube, in this case you would remove the single bolt from the awning arm to lift up the motor and then pull it out of the tube. Again there are a few different styles but the best thing to do is to secure the arms and then disconnect the tube from the arm. I hope this helps!
Dan
RV Repair Club
Need help on how to change this awning motor
Hello Brian,
Thank you for contacting us.
What is the year, make, and model of your RV please?
If you have any other concerns, please contact us at 1-855-706-3536, or chat with us on our site.
We greatly appreciate your business!
Sincerely,
Lindsay
RV Repair Club Video Membership
Don’t have all of service manual onboard…exterior manual retractable box awning while rolling-in made an audible crack sound like a gear or spring part breaking with about 4ft left for complete retraction…can I take end cap off and complete retraction to then be able to leave campsite and go to a service dealer for repair or replacement
I need to change my shower shut off valve but cannot find any way to gain access to the plumbing and back side of the valve. does the shower need to be removed in order to gain access to the back side of the control valve. i see no other way .
If I only had to replace the rh awning tensioner after setting tension at 8 turns do I have to do the other side also
Great question! The ‘Ask an Expert’ section is currently for members of our online community. I would be happy to send your question off to the experts. To get started, please send the email associated with your paid membership account. Thanks!
I have a bent arm
manual rollup, heard a loud snap. I want to know how to replace a torsion spring for my Carefree awning
Hello Edward,
Great question! I will need more information from you. Please resubmit your question and include the year, make and model of your RV?
Sincerely,
Joan
RV Repair Club Video Membership
looking for the fuse box for the chassis. ford v10
Hello Brian,
Great question! I will need more information from you. Please resubmit your question and include the year, make and model of your RV?
Sincerely,
Joan
RV Repair Club Video Membership
When I retract it, it will stop. If I Waite for a minute or so it will move again then stop. This cycle goes over and over till its up. Sometimes it will retract all the way without an issue. This has a motor drive on the outside.
Hello Kevin,
That’s a great question!
The ‘Ask an Expert’ section is currently for members to our online community. We do have a promotional offer if you are interested. This would include access to expert advice (like this), plus discounts, hours of Premium videos, etc. Please feel free to take a look. You can message us right back with your question if you decide to become a member and you will have a response within 1-2 business days from our experts!
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Joan
RV Repair Club Video Membership
How to refasten loose awning top bracket
Hello Jack!
That’s a great question!
The ‘Ask an Expert’ section is currently for members to our online community. We do have a promotional offer if you are interested. This would include access to expert advice (like this), plus discounts, hours of Premium videos, etc. Please feel free to take a look. You can message us right back with your question if you decide to become a member and you will have a response within 1-2 business days from our experts!
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Sincerely,
Jessica
RV Repair Club Video Membership
having trouble closing awning. There is a clicking noise but no movement. no problem extending awning.
Hi Maria!
The awnings have a higher amp draw and more pressure when coming in so if it just makes a clicking noise it can be a couple of things. It could be low voltage, make sure there is good voltage and the connections are good. There can be an obstruction in the arms or rust build up on the strut. Could be a bad strut that is hard to collapse, grab the awning while out and try pushing in by hand. If this is hard to do it could be the strut. Lastly it could be the gears in the motor housing. Usually the clicking are the gears skipping. They can still work when going out since there isn’t pressure against them but when coming in they can jump from being stripped or broken. The fix would be a new motor. Most of time this issue is a failed motor.
Sincerely,
Dan RV Repair Club Technical Expert
Awning comes down without resistance (free falls). Will only retract if rolled by hand one ratchet (clicking) at a time. This is a manual operated website; no motor.
Hi Cotton,
That’s a great question!
The ‘Ask an Expert’ section is currently for members to our online community. We do have a promotional offer if you are interested. This would include access to expert advice (like this), plus discounts, hours of Premium videos, etc. Please feel free to take a look. You can message us right back with your question if you decide to become a member and you will have a response within 1-2 business days from our experts!
Please follow the steps below to receive the annual membership at the introductory rate:
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Sincerely,
Shelley
RV Repair Club Video Membership”
We cut the awning off while rolled up. The frame has extended and we cannot push it back to the camper. What do we need to do?
Hi Clayton,
That’s a great question!
The ‘Ask an Expert’ section is currently for members to our online community. We do have a promotional offer if you are interested. This would include access to expert advice (like this), plus discounts, hours of Premium videos, etc. Please feel free to take a look. You can message us right back with your question if you decide to become a member and you will have a response within 1-2 business days from our experts!
Please follow the steps below to receive the annual membership at the introductory rate:
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Shelley
RV Repair Club Video Membership
Recessed awning has power to the controller but neither it nor the remote work it. Can’t really see how to get the cover off, LOL. Guess I’ll get a ladder out and wait to see what manufacturer has before I tear the motor apart! It cranks out but it’s a heavy duty sucker
You will want to check the voltage at the motor when the switch is being pressed. If there is no voltage you will have to check the switch and controller for proper operation. If there is voltage to the control but it is not operating the awning, most likely the output of the controller is bad. Some controllers have their own fuses on it that need checked. The best thing to do is test the output voltage of the controller when the switch is pressed. If there is no voltage, the controller is the issue.
Sincerely,
Dan RV Repair Club Technical Expert
Manual spring loaded window awning won’t retract
Hello Tony!
We’d love to help! What is the year, make, and model of your RV?
Thank you!
Jessica
RV Repair Club Video Membership
how to open motor to check if motor works. I think there is a loose wire. AS I pushed on the motor and i was able to get the awning in an out. But after traveling it not longer worked at our destination
These are sealed motors, you don’t want to disassemble them. If there is 12v going to the motor and it is not running it will need replaced. You only want to check the wires and connections going to the motor, I don’t recommend opening the motor housing. Most likely you won’t even be able to close it back up as they are not made to open up.
Sincerely,
Dan
RV Repair Club Technical Expert
Our Rig is only a few months old now and going into the shop the second time to replace the awning module after extending the awning successfully only 2-4 times then will not function at all after pressing the operating switch.
Are there known issues about the Carefree Module BT12?
I have photos of the module as it is now after the first repair showing several wires that are open ended.
Photo also shows the red light is on.
Hello Bruce,
Thank you for contacting us, here is the reply from the expert:
I have not heard of an issue going on with the modules but it is possible they got a bad batch in. A lot of times when things like that are made there could be an unforeseen issue that wasn’t found until after they shipped out and there could be thousands of them out there. If they got ones from the same process line it is possible the same issue could show up. It could have been a fluke and hopefully the new one lasts longer. There could also be something else causing it to go bad like a small short in the wiring. Control boards and modules are very sensitive and could have failed from something in the wiring but most likely it was just the module and hopefully the new one is better for you.
Sincerely,
Dan
RV Repair Club Technical Expert
City horns and air horns have stopped working. Horn button on the steering wheel works. Electricity flows to the 10 amp fuse and to a roughly one inch cube device (relay?) located near the fuse panel. What could be causing this fault? Thanks!
Most of the the time if the fuse is fine the relay is the issue. It really can only be the relay or the switch to operate them that could be the issue if they both are not working. It is best to replace the relay and see if this helps. If not, you will then have to check the switch and connections and then test where the voltage is lost.
Sincerely,
Dan
RV Repair Club Technical Expert
My slideouts retract in tight in one corner to 1in open on the other side all three are about the same. Grand design is supposed to be a quality rv not sure what to do
Hello Dave,
Thank you for contacting us. In order for the experts to answer your question they will need the make, model and the year of the RV.
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Sincerely,
Joan
RV Repair Club Video Membership
Looking for the gear assembly for a manual awning on my 210 popular
Hello David,
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Joan
RV Repair Club Video Membership
How do I replace window glass
Hello Randy,
Thank you for contacting us. If you put in the search bar “window glass” and it will bring up the videos we have on replacing and sealing.
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Joan
RV Repair Club Video Membership
don’t know how to operate this unit
I have a lite trailer with a manual awning. It is extremely difficult to move the lever to either pull the awning out or to retract it. I am wondering if anyone has made a figure 8 type harness with hanging hooks to attach to the lever itself so it is easier to move the lever itself?
What is the easiest way to replace your awning canvas?
Hello Robert,
Thank you for contacting us. To better assist in answering your question the expert will need to know the make, model and the year of the RV in question.
Sorry for the inconvenience.
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Sincerely,
Joan
RV Repair Club Video Membership
Drivers side slide is not going in or out smoothly and is not straight when it is out.
Hello Johnny,
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Joan
RV Repair Club Video Membership
I need help with the landing platform passenger side
Hello Dale ,
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Joan
RV Repair Club Video Membership
The electric 15 foot awning was pinched against the drive shed wall when backing in. It will not open now. The fuse was blown. I replaced it. Now when the switch is engaged the awning still does not roll open but the fan on the converted comes on. How do I manually extend the awning to check for malfunctions?
Hello Patrick,
Thank you for contacting us. Sorry for the inconvenience but the expert will need the make, model and the year of the RV in order to assist.
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Sincerely,
Joan
RV Repair Club Video Membership
Where is slide out motor on a 30 foot coachman freelander motorhome
Hi Tamra,
Thank you for contacting us. The experts will also need the year of the RV to better assist you.
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Joan
RV Repair Club Video Membership
putting my electric awning back in place after in place one side slippedfrom bracket where arm is
Hello Bill,
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Joan
RV Repair Club Video Membership
Bought a used MH and the Aleko awning is electric but I can see that the wires are cut and I would like to manually open it so it can be rewired-they had a tool to manually open it but there is no place to hook the crank to-Thanks Rich
Hello Richard!
That’s a great question!
The ‘Ask an Expert’ section is currently for members to our online community. We do have a promotional offer if you are interested. This would include access to expert advice (like this), plus discounts, hours of Premium videos, etc. Please feel free to take a look. You can message us right back with your question if you decide to become a member and you will have a response within 1-2 business days from our experts!
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1. Click on the email link: https://go.rvrepairclub.com/C21042
2. Click on the Premium Membership offer.
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6. Finish by clicking Complete Order.
If you have any further questions, please contact Customer Service at 1-855-706-3536 at your earliest convenience, or chat with us on our site.
We greatly appreciate your business!
Sincerely,
Jessica
RV Repair Club Video Membership
Leak? The proof is water on carpet on each side at the rear. I have tightened the ac units that were loose, calked around windows, edges of roof, vents, ect. still have a leak. what am I missing?
Terry,
Typically if the leaks are at the corners, especially both sides, it will either be an opening in the sealant at the top corners of the roof or along the corner molding down the sides where the exterior side walls meet the rear wall. There are usually moldings that are covering the rear corners that have a screw cover in the center. This screw cover can be removed and you will see screws. Back some of the screws out and if they are rusted this is a sign that water is getting into that area. Check the seals around the screw molding, sometimes there is only putty tape and not sealant. If you see any openings you will want to make sure and seal around it. If the sealant around is really bad a lot of times it is best to remove the moldings completely and clean the area of all old sealant and putty tape and re install with new putty and sealant to ensure the water stays out. This is the most common area for corners to get wet. Again, check the roof and downspouts on the rear corners as well.
Sincerely,
Dan
RV Repair Club Technical Expert
I have a GFI that trips for no specific reason. I’ve changed the GFI and still the same. Can I replace it with a non GFI? No small kids around.
Hello Thurman!
That’s a great question!
The ‘Ask an Expert’ section is currently for members to our online community. We do have a promotional offer if you are interested. This would include access to expert advice (like this), plus discounts, hours of Premium videos, etc. Please feel free to take a look. You can message us right back with your question if you decide to become a member and you will have a response within 1-2 business days from our experts!
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If you have any further questions, please contact Customer Service at 1-855-706-3536 at your earliest convenience, or chat with us on our site.
We greatly appreciate your business!
Sincerely,
Jessica
RV Repair Club Video Membership
Trouble with our awning looking to replace the motor. Where would be the best place to purchase the motor
Hi there Kathy!
We’d love to help you out!
The ‘Ask an Expert’ section is currently for members to our online community. We do have a promotional offer if you are interested. This would include access to expert advice (like this), plus discounts, hours of Premium videos, etc. Please feel free to take a look. You can email us right back with your question if you decide to become a member and you will have a response within 1-2 business days from our experts!
Please follow the steps below to receive the annual membership at the introductory rate:
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2. Click on the Premium Membership offer.
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4. Fill in your Billing Details and create an account password.
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If you have any further questions, please contact Customer Service at 1-855-706-3536 at your earliest convenience, or chat with us on our site.
We greatly appreciate your business!
Sincerely,
Jessica
RV Repair Club Video Membership
the control panel for the leveling jacks will not light up, no power to it to use the jacks
Hi there Keith!
We’d love to help out!
The ‘Ask an Expert’ section is currently for members to our online community. We do have a promotional offer if you are interested. This would include access to expert advice (like this), plus discounts, hours of Premium videos, etc. Please feel free to take a look. You can message us right back with your question if you decide to become a member and you will have a response within 1-2 business days from our experts!
Please follow the steps below to receive the annual membership at the introductory rate:
1. Click on the email link: https://go.rvrepairclub.com/c18864
2. Click on the Premium Membership offer.
3. The Checkout page will display your Premium Membership purchase.
4. Fill in your Billing Details and create an account password.
5. Fill in your debit/credit card information.
6. Finish by clicking Complete Order.
If you have any further questions, please contact Customer Service at 1-855-706-3536 at your earliest convenience, or chat with us on our site.
We greatly appreciate your business!
Sincerely,
Jessica
RV Repair Club Video Membership
Have a slide out that quit working motor won’t run. Have bought new motor with same results have awapped slide out switch with other working slide out neither switch will work at not working slide but both work a good slide. I have power to slide motor location have checked all fuses all appear to be good. The motor is a PMDC motor. Have contacted Heartland and they sent me a trouble shooting manual have followed all steps with no sucess. Help
Hello Arthur!
Oh no! We’d love to help!
The ‘Ask an Expert’ section is currently for members to our online community. We do have a promotional offer if you are interested. This would include access to expert advice (like this), plus discounts, hours of Premium videos, etc. Please feel free to take a look. You can message us right back with your question if you decide to become a member and you will have a response within 1-2 business days from our experts!
Please follow the steps below to receive the annual membership at the introductory rate:
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2. Click on the Premium Membership offer.
3. The Checkout page will display your Premium Membership purchase.
4. Fill in your Billing Details and create an account password.
5. Fill in your debit/credit card information.
6. Finish by clicking Complete Order.
If you have any further questions, please contact Customer Service at 1-855-706-3536 at your earliest convenience, or chat with us on our site.
We greatly appreciate your business!
Sincerely,
Jessica
RV Repair Club Video Membership
both power awnings will not operate
Hi there Joanne!
We’d love to help! Would you be able to provide me with the year, make, and model of your RV? Then I’ll forward your question to our expert!
Thank you!
Jessica
RV Repair Club Video Membership
rv door very difficult to open
Hello Don!
We’d love to help!
Would you be able to provide us with a little more details regarding your issue? I will then forward that to our expert!
Thank you!
-Jessica
RV Repair Club Video Membership
Hello we recently purchased a Jayco Eagle travel trailer and were doing an inspection of the awning which was very difficult to roll out. We thought it had something to do with the strap being wrapped around the right hand top side of the awning. When we got it down we noticed there was not tension or willingness to roll back up. Is there 1 separate spring or 2 inside of the tube and also does anyone have any advise before we start tearing this thing apart. Thanks for your Help!
Thomas,
We’d love to help!
The ‘Ask an Expert’ section is currently for members to our online community. We do have a promotional offer if you are interested. This would include access to expert advice (like this), plus discounts, hours of Premium videos, etc. Please feel free to take a look. You can message us right back with your question if you decide to become a member and you will have a response within 1-2 business days from our experts!
Please follow the steps below to receive the annual membership at the introductory rate:
1. Click on the email link: https://go.rvrepairclub.com/c18386
2. Click on the Premium Membership offer.
3. The Checkout page will display your Premium Membership purchase.
4. Fill in your Billing Details and create an account password.
5. Fill in your debit/credit card information.
6. Finish by clicking Complete Order.
If you have any further questions, please contact Customer Service at 1-855-706-3536 at your earliest convenience, or chat with us on our site.
We greatly appreciate your business!
Sincerely,
Jessica
RV Repair Club Video Membership
where is the fuse box for the coach ????
Hi George. It will be located near the power distribution center. This is the center for the main power coming in where the breakers are located. There should be a 12v fuse panel there as well. These are located in many different places on every RV, there is no set spot. Most of the time the cover to the center is visible but I have seen some behind cabinet doors and in closets before too.
Thanks
Dan-RV Repair Club
Awning motor rolls awning out good but when retracted motor works slow and sometimes kicks motor off on overload than will go a bit longer. why does it work as advertised when going out but not in?
Stephen,
When rolling out there is no pressure on the motor, it would actually walk out on it’s own if the motor wasn’t attached. When the motor is pulling the awning in there is a lot of resistance from the struts on the arms. With the troubles you are having there is either a problem with the voltage being too low from a low battery or loose connection, there is more resistance than normal like rust on the struts or debris blocking pinch points or the motor is failing. The best way to narrow down what could be wrong is checking the voltage at the motor while operating the switch. If there is a big voltage drop, then there is a bad connection or problem with the power source. If the voltage is fine, the motor could be going bad. I would inspect everything on the arms and lubricate all points and make sure it isn’t something like that causing the issue. If there is a voltage problem you will want to check the connections at the motor and work back into the RV. There will be connections at the wall by the awning arm you will want to check. These can easily become damaged and are one of the most common things to cause issues with the awning operating. I hope this was helpful!
Sincerely,
Dan
RV Repair Club Technical Expert
How do you time the motors so there both the same?
Chuck,
Awnings only have one motor that I am aware of. The only systems that have two motors would be in-wall slide out systems like the Schwintek or SlimRack. Most electric awnings will only have one motor. There are many different styles out there so if one side is not coming in like it should let me know the make and model of the awning and I will look into what could be causing this.
Sincerely,
Dan
RV Repair Club Technical Expert
My auto leveler control panel gives me an error code of levelers timed out return for service.The levelers are up, but I can not use the panel any more until the blinking message is reset.Can you help me…
Norm,
I believe than is an LCI control board and you will want to hold down the “Enter” and “Retract” buttons for 3 seconds and it should get rid of the error code. If it happens again, there is something wrong with the system. A lot of times clearing the code will allow it to work again. If the code still does not disappear, you will want to disconnect the wire harness to the panel or disconnect the battery for a few minutes and then reconnect. This will reboot the control panel. I hope this helps!
Sincerely,
Dan
RV Repair Club Technical Expert
Our awning won’t go out . It’s electric
Jo,
We’d love to assist! Would you please provide your year, make, and model of your RV and we’ll send your issue off to our experts!
Sincerely,
Jessica
RV Repair Club Video Membership
We have a manual operated awning that doesn’t fit flush to the box when retracted. Can this be adjusted? When I get it fully retracted and flush, I cannot get the crank removed.
Craig,
You will want to adjust the fabric to align the arms of the awning so they sit flush. There is usually a screw at each end of the fabric and by removing these you can slide the fabric side to side until the arms can sit flush. Once they do, make sure to install the screws again to hold it into place. It is best to take the awning out just a foot and then make the adjustment, you can then easily retract and see how it fits. If the crank is getting stuck you can just back the crank off just a little bit until it can be freed. You don’t have to have the awning completely tight against the wall, there should be a holding strap or bracket to keep it in place once retracted as well.
Sincerely,
Dan
RV Repair Club Technical Expert
The two upper berth forward acrylic/Lexan/Plexiglas (not sure which) windows cracked badly over the window, and are in need of repair or replacement. I have had zero success finding a source of replacement, and equally poor luck finding any repair suggestions. I see a surprising number of similar camper vans on the road, and can’t believe NOBODY makes these windows anymore, but I sure can’t find any! You may be my last hope before resorting to duct tape. Can you help? Thank you for your reply!
Orange check engine light) no other symbols showing. Came on after I stopped for fuel.I held the nozzle as the tank was filling, when it stopped I pulled it out and put it back in and filled really Filled up the tank (newbie) when I got home I added 3.5 gals of DEF
Appreciate any help I can get
Jimmie,
You would have to get the OBD code read on the system. The check engine light can mean many things. They only way to find out is to get the code read and see what it says. They do this for free at auto parts stores like Autozone and O’reillys. Normally it is a sensor that has gone bad. You never want to overfill the tank, when the nozzle stops that’s when you want to stop filling. There has to be an air gap at the top to operate properly.
Sincerely,
Dan
RV Repair Club Technical Expert
it wont open ,click to close thanks.
Jose,
We’d love to assist! Would you please provide your year, make, and model of your RV and we’ll send your issue off to our experts!
Sincerely,
Jessica
RV Repair Club Video Membership
l can not get to the motor
Awning won’t retract. Also have replacement struts and need to know how to replace them?
My awning will not retract at all, what can I do?
Hi Richard. You would have to check the voltage going to the motor to see where the issue might be coming from. Usually you will need a ladder. Some awning heads have to be removed while others will have the wires already hanging out. Use a volt meter and check the 12v voltage while someone presses the switch. If there is voltage there then the motor is bad and will need replaced. If there is no voltage you will have to trace back where it is lost. Could be at a connection where the wires go into the RV, at the switch or the main fuse panel. There is sometimes a fuse located behind the switch as well. You would have to test voltage a see if you can locate where it is lost. There is usually a way to get the awning back in manually if needed. Every manufacture has a different way so you will want to check the owners manual to see how to do it for your model. Sometimes there is a nut the can be turned, others have to have the wire harness jumped with other power wires, some have to be dismounted and rolled up by hand. There are many different styles but it should be able to come in as a backup.
Thanks
Dan-RV Repair Club
We have a motorized Carefree awning. On this last stop it would not come out.We called a repair guy and he concluded the motor was dead. Took home tried to fix and after five days, he could not make it work. We can’t wait around anymore. He is putting the dead motor on. Will this be secure enough to drive on and continue our trips? We have almost 800 miles left to get home.If not, what can we do to secure the awning so it won’t come out on the freeway? Thanks for your help.
Dear Cheri,
Thank you for your patience. In response to your question-
If the motor is attached properly it will hold the awning in place during travel. There is a gear box inside the motor housing and it keeps it in place until the gears are turned by either the motor or manually. As long as nothing was damaged in this system it would be fine. If you want to make it more secure, you can secure it with cable ties (zip ties). You can get long ones and they can usually fit behind the arms to wrap around and make it secure. This would be the easiest solution if needed.
Sincerely,
Dan
RV Repair Club Technical Expert
my electric awning will not go out I can hear the motor make a sound when I hit the button. Because it is in I can’t get at the plug to verify it’s getting power. because it makes a sound when I hit the button my guess is it’s getting power
awning do not open it click when l try to operate to close it. thanks . Jose.
Replaced the awning on the trailer described above. However, it is rolling up backwards. Please advise as to what we can do to fix it so it rolls up the right way.
Good morning…!! The roller moves very slowly when retracting the awing. I would like to know if the electric awning roller has a built-in spring load to help the awning retract easily. If so, what’s the best way to adjust the tension on this spring.
Thank you..!!!
Rick
Dear Rick,
Thank you for your patience. In response to your question-
The electric awnings do not have a spring. It is just the motor, gear box and actuator arm that goes in the tube. When you are having this sort of issue a lot of times it can be the struts on the arms. If they are stiff or bent, it can cause an issue with rolling it up. Especially if it goes out faster near the fully extended position, the struts will be further extended as well and less pressure on them. It could be something bent on the arms as well or a bushing or hinge binding up. I would take a closer look at the system for any damage. You can try to lubricate the strut arms with a silicone sealant and see if that helps. If you see any rust build up on them, clean it off with a scotch pad or fine sand paper. If it is still slow, I would check the wiring connections and voltage next. A weak connection could create lower voltage and would cause this issue as well. I hope this helps!
We’d love to have you be a part of our community. We are convinced you will enjoy the benefits of becoming a member and having access to the best instructional how to videos and professional tips. We would like to offer you a special promotion for your first-year membership.
https://go.rvrepairclub.com/c16626
Sincerely,
Dan
RV Repair Club Technical Expert
When awning is retracted and we extended its filled with water why?
How to roll up manually electric keep blowing fuse
We replaced the fabric on our Dometic 9100 series power awning. The awning does not function properly now, it will move in and out with the remote, but operates very slowly and does not lock into the travel trailer, the switch on the wall for operating the awning works sporadically, most of the time this switch will extend the awning but not retract it. The awning does not seem to have the right tension. Could the problems with extending and retracting it be in the torsion assembly? How do we reset the tension on the torsion spring?
Dear James,
Thank you for your patience. In response to your question-
This is usually caused by a low voltage issue or failing motor. I would check the wire connections that were removed when installing the new fabric. These system pull a lot of amps and if there is a weak connection or low voltage from the battery, it will move slow. Especially if it goes out but not in, this is a sign of low voltage. It is possible there is a bind in the system. The fabric and the arms have to be centered for it to work properly. With the awning out, try pushing it in by hand at each side and this will tell you if there is a bind or restriction on the system. The struts that push out the awning usually won’t get more tension, they will loose it since they are filled with gas. Some electric systems have a spring on the rear side of the awning if it is really long but this will make it harder to go out, not in. Since it works differently on the remote and switches, I would believe it to be a voltage issue. Checking the connections and voltage to the motor is the best thing to do. I hope this helps!
We’d love to have you be a part of our community. We are convinced you will enjoy the benefits of becoming a member and having access to the best instructional how to videos and professional tips. We would like to offer you a special promotion for your first-year membership.
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Sincerely,
Dan
RV Repair Club Technical Expert
NB 23389 Ticket Awning over door shot out and won’t retract. The motor is running but no luck coming in.
Can I take the whole unit (awning) off of the RV. Looks like held on with two screws. Thanks
Dear Darrell,
Thank you for your patience. In response to your question-
It sounds like there is a problem with the shaft going into the motor. You can remove the whole awning but it depends on what you want to remove. You can remove just the heads off the awning arms and then slide the fabric off the rail. Depending on the awning, there is usually just two screws, a through bolt or clips. Some heads are harder to remove then others and it is easier to pull the shaft out of the ends when they are held in by clips. You can remove the whole arm assembly with the fabric but there is a lot more to remove. On each arm there will be two screws on the lower part and two at the very top, there is usually some in the middle also. You would have to disconnect the wires for the motor, and sometimes lights, before pulling it all off. The fabric is held in place with a few screws in the rail that have to be removed and then everything can be slid off. It is easier to just remove the heads and tube, but either way can be done. If you just remove the tube, be careful of the arms because they have struts and will want to extend out further with the awning tube off. If you leave the arms you will have to secure them with bungie cords or straps before travel. I hope this helps!
We’d love to have you be a part of our community. We are convinced you will enjoy the benefits of becoming a member and having access to the best instructional how to videos and professional tips. We would like to offer you a special promotion for your first-year membership.
https://go.rvrepairclub.com/C16046
Sincerely,
Dan
RV Repair Club Video Membership
Awning shot out now motor runs but nothing coming in. Can I take the complete awning off of the RV and store it like that. Any thing I can do to fix?
Awning will not retract, the release lever is stuck. I tried relieving the pressure on the awning by picking it up and wiggling it a little and tapping with a plastic hammer – can’t get the release lever to move in any direction.
The awning on the pop out will not retract properly we pop out is in. I have been told dealer only repair because it is too dangerous to work on it because of tension spring? I would like to remove canopy, clean and seal gaskets oh pop out and replace worn canopy. Can this be a do it yourself project? I am pretty handy🤠
Ticket#21495 Camper just out of warranty. Tried to extend the awning but motor would bog down,like there was something wound up in the awning preventing it from rolling out. last couple of times I tried it I don’t even know if the motor worked. Any tips on troubleshooting or on how to do a motor replacement? Thanks!
Dear Marc,
Thank you for your patience. In regards to your question-
When this happens you want to start by checking all of the wire connections and make sure they are good. It is common for the wires on the outside to get weathered and cause this type of issue. If you are able to take a voltage reading at the motor connection, this would be the next step. Voltage will drop a little bit but if it drops below 10.5VDC then there is a voltage problem. If the voltage is fine, the motor is most likely going bad. You want to make sure your battery is good and fully charged too. It could be something like that too, that’s why taking a voltage reading at the motor is a good thing to do. If everything else in the camper works fine then the problem is probably at the awning then. The symptoms you have point to a bad motor though. They can sometimes be easy to replace and others are hard to replace. It all depends on the make and model of your awning. Most of the time the awning will have to be extended and the head of the awning removed. The awning tube will have to he supported, so the help of someone else is a good idea. You also need to support the awning arm, it has a strut on it and will try to extend out and using bungee cords or zip ties to hold down the arms is a good idea. After that, you disconnect the wires and then remove the motor. Again, every model is different so if you decide you need a new motor and need help replacing it just let me know the make and model of the awning and I can walk you through it.
Sincerely,
Dan RV Repair Club Technical Expert
RV Repair Club Video Membership
Patio Awning stopped partially out, now won’t work at all. I think it is the fuse but can’t find it. Any suggestions?
Hello,
The fuse should be at the power distribution center on the fuse panel. I would start by checking there. There are wires that come from the inside and go out the side wall to then go to the awning motor. If something got tangled up at the wiring connections on the wall, it could have cause a connection to come loose or separate. You would have to get on a ladder and check all of the wires coming out of the wall. A lot of times they are tucked behind the wall and would need pulled out to inspect, this can be hard to do as they are usually covered with sealant to protect and sometimes the awning arm is in the way and might have to be removed to check the wires. I would try to find the fuse on the panel first and then check the wiring connections. You could also check the wires on the motor itself, sometimes they are easy to get to by removing the awning head. Some are complicated to do but some are just held on by a few screws. The wires going to the motor are sometimes installed with a quick connect and those can come loose and be easily re installed. You just have to check everything from the motor, through the arm, into the wall and wires inside to locate the problem.
Hope this helps,
Dan
RV Repair Club Video Membership
How do i replace the patio awning fabric?
Hello,
You would have to remove the awning from the unit to do this. This can be different depending on what style and model of awning you have. Manual operated awnings can be left of the arms. You would have to remove the “gimp” screws in the fabric track on the top rail. You will usually have to remove the down spout on the front corner as well. You would have to get at least 2 ladders and other people to help. Once the screws are out and down spout remove, you can take the awning out just a foot or so and then remove the lower arm from the brackets. It can then slide off the rail. Having someone on a ladder or the roof will help guide it out. You can then unroll the fabric. There will usually be a screen on the tube holding the fabric in as well, sometimes a rivet that needs drilled out. You can then take the old fabric off and install the new fabric. Make sure to re secure the fabric. Clean out the top rail of all debris. With someone on a ladder to help guide the fabric in the track, the other 2 people can carry the legs and slide the awning back on. Re install and secure everything. Electric models are different. You would have to take the awning out a foot or so and then secure the arms with bungie cords or zip ties, this prevents them from coming further out when the awning tube is removed. You again have to remove the gimp screws and down spout. Once the fabric is free to move and the arms are secure you would have to remove the awning heads from the arms and lifted up. This is where multiple ladders and extra people come in handy. You can slide off the awning tube and fabric. Unroll and remove old fabric then install the new fabric. It gets installed in reverse order. Electric models are a little harder to do but can be done with help from others.
I hope this was useful!
Dan
RV Repair Club Video Membership
How to do I trouble shoot my electric steps . Trouble going out and in.
Hello,
We have a video showing some maintenance tips and things to check that could help, I will provide a link below to it. If it is getting going in and out, you have to check underneath and make sure nothing is binding or bent. Check the armature and hinges. If it sometimes works fine and others it doesn’t it could be a voltage issue, could be at the switch, sensor, control board or the motor. Could be a loose connection or faulty component. There are many different models but I will send you a link that has a list of different ones and there is troubleshooting guides on them to help. I hope this helps you!https://www.rvrepairclub.com/video/rv-maintenance-tips-electric-steps-007850/
https://www.lci1.com/power-gear%C2%AE-steps
https://www.lci1.com/assets/content/support/manuals/Steps/power_gear/Kwikee___880_Electric_Step_Owner_s_Manual_1422257_SEP02_S.pdf – this is a sample guide and the troubleshooting for that model is on page 9
Thanks,
Dan
RV Repair Club Video Membership
RV parked several months in one spot and worked well. After being extended for month it suddenly would not come in. When I push switch up it clicks once at motor outside, push switch down no noise. I replaced the switch and same results now. Is this a motor replacement option only? Thanks Greg Spivey
Hello,
It is possible that the connections to the motor are bad. If they were exposed to the elements for over a month and weren’t completely sealed, they could be corroded or loose. Depending on what system you have, you should be able to remove a few screws from the back of the awning head and see the wires going to the motor. Check to make sure they are ok. If you have a volt meter you can check the voltage there while someone else pushes the button. It should be at least 12vdc. If you know there is good voltage there, then it may need a new motor. Also check the wires coming out of the wall to the awning, I have seen those needing re-done before as well. There could be a way to retract the awning manually as well, depending on the make and model. Some have a nut on the head of the motor you can use a 11mm socket and a drill to bring it in, others you have to disengage the motor and then push in and roll up by hand and then reengage the motor once it is in.I recommend checking all voltage, wires and connections before replacing the motor. If you need any more help, let me know what awning you have and I will look into further for you. There will be a tag on the inside motor arm with the info on it.
Hope this helps,
Dan
RV Repair Club Video Membership
The fan in living area, came with rain sensor. Turned on fan.. cannot get it to turn off. It is not labeled in the breaker box. Have even turn all power off and when turned back on, fan STILL GOING ?
How big is the area behind the siding where the lower awning mounts attach? I have an older Keystone and the mount holes are not holding. Thinking about putting like a 4″X6″ aluminum plate on camper to attach lower bracket to and don’t know what is behind siding.
Awning will not go out? If I crank it out by hand it will come back in with the switch. I put a new switch on thinking it was the switch. Same thing happen, will not go out. How can I check the motor and can I still get a motor for it if it is bad.
My awning will not retract completely…there’s a 1/4 to 1/2 inch overhang on the front.The rear of the awning closes all the way. I’m sure it just an adjustment but unsure how. Any help would be appreciated. Thanks
We took our pull behind rv out for the first time and the awning opened and we tilted it when it drizzled and it ran off great. But when we wanted to leave and the awning was dry it rolled up to about 2 inches before completely closed. It is automatic and when I was pushing the button and I thought it was done it was not rolled up all the way. I did not hear any clicking. I opened it up again and did the same thing. It stopped at the same spot. We are new RVers and could not find anything in the RV book on troubleshooting that. We had no WIFI so we could not get any internet to google. I just bungie corded the ends and we drove home slow. It worked at the dealer the day we picked it up? It is not under warren tee and we are the second owners. Can you help us to try to figure out why it wont close all the way? We are supposed to head to Nevada and back on a 3 week vacation and need this fixed before we go. We will need the awning as it will be hot in September. Any advise would be greatly appreciated. The dealer wants a fortune to even look at it. Thank you, Debbie Kaikaka
refer runs on electric or LP for a couple of hours then quits with “NO CO” code .reset circuit board twice, once to start on elec, and once to start on LP. when it quit I just turned off any Ideas would help. pls send info to my E-mail too THANK YOU
Back bedroom awning on the passenger side will not go in. There is a mid roller that appears to have gotten on the wrong side of the roller making the roller bowed which does not allow the awning to roll in when putting the slide in.
Do you have a video or instructions on how to upgrade from carpet to simulated wood flooring?
Hello,
We will have a video on replacing carpet with a luxury woven material hopefully coming out in the next few months. It’s been a very long process due to complications with the old flooring and scheduling issues with technicians. The main issue you need to address is getting the correct replacement flooring that will withstand a slide room mechanism and rollers! For laminated wood flooring, it needs to be 7 mm thick and interlock so it floats and can expand and contract with temperature changes and the twisting that can be caused on rough roads. Look for the video coming soon.
Thanks,
David
RV Repair Club Video Membership
What does “Your comment is awaiting moderation” mean?
Manual awning slid back towards rear arm. How do I adjust it ?
wher do i find the model for the carefree and do you replace one or both springs if one is broken?
Hello,
It depends on the model of the carefree awning. Here is a diagram showing the locations of the data plate on the vertical arm and lateral arm models. Depending on how old the awning is, I would recommend replacing both. If you replace the broken one it will most likely have much more tension than the older one on the other side? A spring is generally $150 and a dealership will typically not charge much more to replace both once the roller is off and taken apart. Also, this is typically not an owner DIY unless you have experience with the awning rollers and springs. They are under very high torsion and if not secured properly during disassembly can cause great bodily damage. Steve who assists me with the technical portions of the video has witnessed even trained technicians having a clamp loosen and cut a hand requiring an emergency room visit.
Thanks,
David
RV Repair Club Video Membership
Can pull awning down but have to manually retract it. Makes a clicking noise (catches on each click) as I hand wind it but will not roll up on its own. The end with the lever on it looks slightly scued, can this make it not work? I see a set screw on the side of the roller, can it cause it to not align properly?
Hello,
To provide more specific troubleshooting information we need the make and model of your awning. Typically the A&E version has the lever on the upper right side of the tube and if the end cap is crooked, it’s most likely the spring and mechanism inside is bent and damaged. I believe the set screw you are referring to is for holding the end cap on, not for alignment. Check your awning fabric as it rolls up to see if it rolls straight or you have what is called stair stepping which means the fabric overlaps and causes ridges. This can be aligned by bringing the awning out and pulling the fabric at the awning rail to the side that you can see the stair stepping.
I would not suggest taking the cap off as it is very tightly wound and could cause bodily damage if not secured and the task performed by a trained technician.
Thanks,
David
RV Repair Club Video Membership
Our awnings have gone in and out just fine. We retracted them last night. My wife extended them this morning. It got windy tonight so we tried to retract them. The forward awning retracted fine. The rear awning off the garage access door doesnt make a sound or move. The same goes for the awning at the ramp door. The awnings dont make any sound or seem to have any power. I looked for a fuse of switch that may affect the awnings but couldnt find one. Any help would be appreciated.
Have been using our camper for 3 months. Tried to extend the awning out, NO NOISE, won’t move. I have tried switching the fuse out with another fuse in panel (same amp), and still nothing. It was fine the last time we put it in. Also checked GFI switches, and everything is OK. Anything else to try??
My Awning makes a terrible bumping noise on one side when rolling out!! How do I know whats wrong?
Awning will not go in with switch
Cant get power
the awning will not lift up high enough to line up to latch into the protective metal cover and will not close completely.
Hello Douglas,
Typically when an awning retracts a certain distance and then stops it’s
due to misalignment of the fabric. Check the edges where the awning
fabric rolls up with the tube and see if it’s “stairstepped” or in other
words, not straight. If so, it will get to a point where the fabric
hits the end of the tube and binds up.
Thanks,
David
RV Repair Club Video Membership
I have a Carefree awning , go’s out doesn’t come back in when you want it to! I have had Sensor/Control Module Replaced Twice PN:R060686-004, They replace it at the shop awning works fine, drive RV down the road, go’s out won’t comeback in, wait ten minutes retracts on it’s own, sometime longer or not at all!
My automatic awning won’t operate with switch or remote.
How does a person override the system when an electric slide doesn’t move?? Whether it’s in, out, or somewhere inbetween? Even my dealership couldn’t answer my concern!
Hello Jim,
To provide more specific information on how to manually override your electric slide we need the make, model, and year of your slide mechanism. However most electric slide motors have a hex indentation on the top of the motor and a hex chuck or key can be put on a cordless drill and inserted into the hex. One direction will bring it in, the other will take it out.
Thanks,
David
RV Repair Club Video Membership
Hello – I have noticed that my exterior compartment doors are not even, with the gaps on one side larger that the gaps on the other. I can’t figure out how to adjust the hinges to make everything square up.
Any words of wisdom?
Hello Philip,
To provide more specific information we need the make, model, and year of your rig. Typically there is no adjustment of the hinges and door frames as they are simply fastened with screws to the metal frame of the opening. I have seen older units that have misaligned doors caused by the sidewall twisting and bending the hinges. As the rig goes down the road and encounters bumps, pot holes, and uneven ground, the chassis will twist which will also make the sidewall twist somewhat. You might be able to take the doors off and check the hinges to make sure they are straight and refasten them aligned correctly. If the holes are too close to be able to move it slightly and refasten, you might need to add a new piece of angled metal or “L” shaped to the sidewall frame or door frame to give it new metal to reinforce it. It could also just be poor attention to detail which I have also seen on occasion.
Thanks,
David
RV Repair Club Video Membership
Similar question about electric slideouts. How do you move them if they are stuck in or out?
Hi Jim,
To provide more specific troubleshooting information on your electric slideout question we need the make and model of the mechanism. However most have an override feature on the motor itself in the case of a power failure or defective motor. It’s a hex fitting on the top of the motor and there should have been a bit included with your owner’s manual that you can insert into a cordless drill and manually turn the motor and move the room in or out.
Thanks,
David
RV Repair Club Video Membership
Where does a person access the motor for an electric slideout to override it??
Need replacement arm for right side are both arms same can be put on either side
My outside awning will retract on one side but binds on the other
Hi W. To provide more specific troubleshooting information we need the make and model of your awning. If it’s the typical A&E with arms attached to the sidewall, and it truly is the arms binding, you will need to take the arms off the base plate and with help from someone holding bad arm, force the inside assembly out and straighten it. If the binding is in the roller mechanism, you will need to take it to a service center.
Thanks
Dave-RVRC
shop manual to replace slide out motor
New to RV ownership and need assist with what must be done when preparing for winter storage.
My water pressure is low when connected to city water at all faucets. But when the pump is on, it’s fine. The screen is not plugged on the hose inlet. Please help!
Hello Rick,
At the city water connection there is a check valve that prevents water from coming back out when using the onboard water pump. I would recommend replacing that as it can get clogged with hard water sediment. Otherwise it seems you have a restriction prior to the pump which could be sediment in the lines or a kinked water hose. Find the city fill and follow the water lines to the pump and I would anticipate you will find a collapsed hose?
Thanks,
David RVRC Video Membership
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Galley sink won’t drain unless waste valve is open.
Vacuum breaker in drain line is working.
Hello Larry,
Please provide us with the year, make, and model of your RV and we can look further into your problem for you.
Thanks,
Becky RVRC Video Membership
The Lyght Transfer Switch will not energize with land power – OK with generator power. Lyght manufacturer is out of business. What Transfer Switch Should I purchase that will fit in the same confided space? Your prompt response greatly appreciated. Thank you, George Hay
Hello George,
I would suggest contacting Progressive Dynamics as they have a large selection of electronics for the RV industry and several (Automatic Transfer Switch) ATS options that should work. Plus,they have been in the industry for decades and will be around for support and service. Find more info here: https://www.progressivedyn.com/rv/
Thanks,
David RVRC Video Membership
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What GPS is best for traveling, I heard there’s one that will direct me away from low bridges once my wagon height is entered
Hello Peter,
I personally use the Garmin 5” model, however there are some models that are specifically designed for RVs and have gotten great reviews from RVers in several forums.
Magellan – Roadmate comes in a 5” and 7” model and has an integrated Good Sam Directory. The battery life is a little low, but in and RV you would typically have it plugged in? It does have lifetime map updates, multi-destination routing, and customizable routing by RV profile and preference.
Garmin – RV760 7” includes free lifetime map updating, provides RV specific services and vendors, repair shops, truck stops, and nationwide repair and towing facilities. It also features specialized RV routing based on customizable restrictions including height, weight, width and length and has voice activation.
Rand McNally –RV5510 is a 5” with 1.5 hours battery but does not have lifetime map upgrades. It does have RV routing that can be customized for your height, weight, and length. Also featured is a checklist that can be loaded for pretrip checking of items as well as RV specific campgrounds, parks, and amenities.
Visit Amazon.com to see all the features of these three models.
Thanks,
David RVRC Video Membership
I want to add two portable satellites, where do I find the splitter for the cable that is connected to each tv?
Was thinking I could drill thru the floor and run new to another hook up in the rear!
Hello Mike,
To provide more specific information on the location of your cable splitter we need the make, model, and year of your RV. Typically units will have an entertainment center in a cabinet close to the TV which would have either a splitter or box that allows you to select the input such as Antenna, DVD, or Satellite?
Thanks,
David RVRC Video Membership
The six screws that hold up the hard plastic around the fifth wheel pin box on the trailer have all broken off. Very hard to get to. What’s the best way to fix this? Only had this for 14 months and no warranty.
Hello Monty,
To provide more specific troubleshooting information on your pin box issue
we need the make, model, and year of your rig. If it’s only 14
months old, are you sure there is not a 2-3 year structural warranty that
this might not qualify for? Sounds like you are getting flexing of
the pin box as some type of resistance is required to shear off the
screws?
Thanks,
David RVRC Video Membership
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Where can I find the straps for the awning to pull them out with the hook ?
Carefree of Colorado 12V awning will not retract. Motor runs but will not retract awning. No grinding noises heard. Had to roll the awning in by hand and if I let go it would just unroll again. Model number is Dt: 7285 Sn: 2090197578 Pn: 1420LH00
Hello Michael,
Sounds like the gears are stripped in the end cap. You should be able to roll the awning up by hand like you did and strap awning to an arm or you might need to back out one of the awning rail screws at the top where the fabric slides into and insert a hook screw for a fastening point? If you take the end cap off where the motor is located, you should see the problem. Contact Carefree for replacement parts and the procedure for R&R.
Hope this helps,
David RVRC Video Membership
Retracts within 4″ of fully closed. Motor stops. No clicking. Tried adjusting IN and OUT limiter, to no avail. Have shore power. No debris. No misbent arms. Have manual and tried everything suggested.
two different short cord adapters from 30amp to 50amp gets hot, my camper has a 30 amp cord I plug it into a 30 to 50 amp adapter and then plug it into the 50amp plug on the pole, between the camper cord and adapter 30amp gets hot and kind of melts together What can I do about this?
Hello Bob,
Typically when a wire or adapter gets hot and/or starts to melt, it means the wiring gauge is not rated to the amps being drawn? Another issue could be the connectors have gotten tarnished or corroded and could cause the same thing. Normally I would suggest cleaning the connectors, however if they have started to melt, it’s time to get new ones! Also, why are you connecting a 30 amp cord from your rig to an adapter, then to a 50 amp cord, then to a 50 amp campground or pole connection? Do you not have a 30 amp connection at the source? If not, get rid of the 50 amp cord and connection and just use a 50 amp reduced to 30 amp adapter and use your new 30 amp cord?
Thanks,
David RVRC Video Membership
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Both arm attachments broke where nut tightens up. What do I measure for replacement arm. Or how to repair??
S
Hello Lewis,
To provide more specific troubleshooting information on your awning issue we need the make, model, and year of your RV and the awning model. It should be an A&E or Carefree and I would also need more clarification of what nuts broke? Typically there are bolts at the bottom of the arms securing them to the floorline of the rig but there are also several points clamps holding the two arms together half way up the arms and others up by the tubes? If you could provide a photo of the exact spot we could provide more information.
Thanks
David RVRC Video Membership
Greetings, when I switch from shore power to inverter, the galley GFI circuit breaker trips & wont reset. All is ok if I first turn on the inverter & then disconnect shore power, well usually! Also when on the inverter & nothing is drawing any current as far I know, the bath GFI won’t reset when you test it. So far I’ve not gotten a fix from Magnum or my RV dealer or Forest River factory, any clues? I don’t have these issues when on shore or generator power!
Dave
Hello David,
First question is how are you switching from shore power to inverter? If you are just pulling the shore power plug, you might be getting a slight “spark” jumping to the prongs and this would trip the breaker. You should always shut the power down at the shoreline source before unplugging. Next I would suggest testing the voltage at the GFCI with a multi-meter to see what is happening when you switch from shore power to the inverter. Is there a noticeable spike which would set off the GFCI? GFCI outlets are very delicate, they trip easily and if tripped to often, become even weaker. Most RV manufacturers use an inexpensive GFCI and although you can test an existing one, it’s cheaper to go buy a new GFCI outlet at a home repair facility and replace it. Don’t get the bargain brand, spend a few extra dollars and get a good one.
Thanks
RVRC Video Membership
Like to know where to bring my RV for Remodel and roof leak
The awning comes up but doesn’t come complete against the camper. It appears that the awning when rolled up is to high. Which is keeping it from rolling all the way up. Can this be adjusted by lowering the support so that it can roll all the way up? If so how do you do it? Thanks.
I have a manual awning where it has been bent or shifted . When I put it away the support arms will not line up. Any help is useful.
To provide more specific troubleshooting information we need the make, model, and year of your awning. Most RV awnings will be either Dometic/AE or Carefree of Colorado. If the support arms are bent or twisted, there isn’t much an average RV owner can do to correct it. You can try a local metal fabrication shop, welder, or maybe the best place is a body shop that can realign the arms. Other than that, it’s probably a new awning?
I have had the same problem. Moving the strap that you hang on to while allowing the awning to roll up to the middle of the awning will allow for equal roll up pressure and even roll up of the fabric. I found that moving the strap off center even just 6″ made the support arms miss-align.
I have reviewed all of the videos that pertain to the black water system and am still baffled by my problem. The monitor panel reads empty for the black water tank no matter what level exists within the tank. I have filled the tank up to the toilet and the panel still reads empty. The system is new and has only used on two weekend trips but I wanted to flush the tank so I continued to fill it with water to reach a full tank to verify a full flush. I did this 3 times and could never get the tank to register anything other than empty.
To provide more specific troubleshooting information on your black water tank readings we need the make, model, and year of your RV. Most RVs have a probe system that has a 12-volt powered lead going to the lowest probe on the side of the tank and then 3 or 4 probes about 4” to the side going up or stacked on each other. I’ve attached a photo for reference. As the liquid in the tank rises, it arches across the powered probe to the first at 1/3, then 2/3 and so on. Usually the problem with the probes is they show full all the time as liquid or toilet paper clings to the side of the tank and still creates the connection. You would need to take a multi-meter or 12-volt light tester and first verify 12-volt power going to the main probe as you might have a fuse blown, or wire that has been cut or a screw run through it and has an “open” condition not allowing power to the probe. If you have power to the main probe, you then need to verify continuity from the other 3-4 probes going to the monitor panel. Typically you would not see all wires with a continuity issue, it would probably be in the monitor panel itself. With the tank full, you can check continuity of all the wires to the board, and if you have 12-volt power, it’s probably a cracked solder in the panel board which all of this should be under warranty if it’s a new unit?
We took delivery of this unit two weeks ago, and love it! But we are puzzled about the issue of waste water hose storage.
On the driver’s side, half way back, is a square door that, when opened, reveals a circular opening. We were told by the dealer that this was for storage of the long, 3″ waste water dumping hose. We thought that was a pretty cool idea! But when it came time to actually STORE the hose, I found that it wouldn’t fit. the opening would not accommodate the larger fittings at each end.
Is there a specially designed, ‘winnebago’ hose that we need? Why wouldn’t they design for storage of a ‘standard’ hose?
BTW, the dealer has been of no help in fixing this issue!
If this is an older model unit, the original hose probably did not have the larger bayonet connector for the dump tank/service valve and larger multi-stage adapter or 90 degree dump station fitting. You probably have a newer style hose as the 15 years I worked at Winnebago the standard hose did fit in the designed compartment? I would suggest measuring the actual opening size and then looking at the Thetford models as they have what looks like a smaller connector and disconnecting 90 degree end as well.
For the number of years, that Winnebago has been around, they still manage to manufacture good, looking junk.
I have a 1997 Fleetwood Flair 29V with a Ford 460 ci. I shut turn off both switches in the motorhome because it sounded like a pump running on my jacks. They were not moving but were working properly when I push the switch. Even with the switches in the off position what sounded like the pump was still running. When I touch the negative post to connect the battery it sparks. It is not like a little spark. It is hot and marked the post on he battery. Any ideas where to start? Thank you in advance.
Typically the jacks on your Fleetwood Flair operated on the chassis battery, but not always. Not sure what “both switches” you are referring to, however it could be a switch by the dash and one at the entrance door?
I believe your system is a Power Gear hydraulic system? First thing, find the pump for the jacks and make sure it is running with switches off, it could be a water pump or other motor that you might be hearing. You stated; “When I touch the negative post to connect the battery it sparks”…what battery are you connecting, the engine battery or the house batteries and why do you have this disconnected? If your jacks are powered by the engine battery and you are connecting the negative cable to the house batteries, it means you have a 12-volt system on that is drawing power such as a roof vent, water pump, or other item. If your jacks are working properly when the switch is activated, I think you have something else running that may sound like the jack motor such as the water pump or even the fan from the converter?
Haven a bad leak on the sides of cab
Can I replace my positive ground stereo with any auto stereo?
Hi, Brad. To provide more specific information on replacing the stereo you are referring to we need to know the make, model, and year of the RV and the model of the old stereo you are looking to replace. Most RV radio/stereo units are 12-volt with a negative ground as they run off the house batteries, so most automotive radio/stereo configurations will work. Since you indicated “replace my positive ground stereo”… it raises a question as to what vehicle you have? When I was younger my grandpa had some contraptions that were wired with positive to negative which would make them run backwards. I really did not understand all the dynamics of it, but it worked for him? My question…is it really a positive ground stereo? If so, what year and model?
Browsing through sites and thought this one looks pretty good, but it’s disturbing your answering an electrical problem and don’t know about positive grounds. I had several friends back in the 70s who had Japanese vehicles (being made over seas in those times) and they had positive grounds. If you didn’t pay attention and hooked your sterio up to a negative ground, it would fry the radio.
Hello, hoping you can give me some insight, I have a water leak, when it rains the passenger side interior rear of my RV gets wet, have removed carpet, am able to dry with a fan. I have used Endura Tape on all seams on top of motorhome and have caulked any seams on side of motorhome that appear to have deteriorated. Could the water be coming up from underneath, have a black wrap material on underneath side of motorhome. Any suggestions, thoughts or others with Holiday Rambler that have same issue would help.
Regards,
Dave Moore
What is the best way to repair a leak in my rubber roof
The awning part that rolls awning the springs are broke what are they called
How to install a new room slide-out and gearbox
Hello Paul,
Here’s what the experts had to say about your question:
The gearbox is attached to the motor so you will have to remove it from the actuator arm first. There are usually just two bolts holding the arm in place. Remove the two nuts on the bracket and it should lift up enough to gain access to the bolts holding the motor in place. Remove these two bolts and the motor assembly can come off. You can then remove and install a new gear box. Sometimes you can replace this without disconnecting the arm but having it off makes it a lot easier.
Sincerely,
Dan
RV Repair Club Technical Expert
I probably have the answer to my question after reading about not being able to get an awning in. Mine is reverse, I can’t get it to go out. It is electric and there is no sound coming from the motor. We have not used the awning that much in 2 years so it doesn’t make sense to have a bad motor. I checked the fuse but it doesn’t appear to be burned. I was going to replace it anyways but I cannot find a replacement 6.5 amp blade fuse anywhere. I am thinking my problem is the fuse or the switch. Any ideas where I could get a 6.5 amp fuse?
Hi, Robert. To provide more specific troubleshooting information we need to know the make, model, and year of your awning and the RV make and model might be helpful if it’s an inside switch. Before you replace the fuse, test it with a multimeter set to the continuity setting or take it into an auto parts store and they will test it. Is the fuse in the distribution panel or somewhere in-line to the awning or at the motor? If you can provide the information on the system we can walk you through testing the fuse, switch, and motor. If you don’t have a multimeter (which all RV owners should have!) you can get one at Harbor Freight on sale for $6 or home improvement stores for about $15. Looking forward to helping you solve this!
When awning is retracted with remote it starts in and stops push remote again starts and stops about 4 inches at a time takes a lot of starts to get it all the way in. Goes out fine.
My awning goes out but won’t come back in. It starts but as soon as there is tension on it it stops. What could this be?
Awning went out tries to come back in but stops and won’t role in
Put a new awning on but now can’t get the spring to retract it. Clockwise to loosen tension the counterclockwise to retention and wants to go other way
Hi Rog. Spinning the end of the front spring clockwise should add more tension to the spring so when it rolls up ( spring end counterclockwise) the tension will pull it up. It sounds like the spring got turned the wrong way. A lot of times this can be corrected by spinning it the way it needs to go and it can work. This is of course if you have an awning with one spring, sometimes there are two. The rear spring needs to be wound the opposite direction as the front spring. If you had received the complete awning set, tube and fabric, and it had a cotter pin to hold the spring I would inspect the area and make sure a piece didn’t break off and is catching. I have seen this happen before. If it came with the springs and no tension, they will have to be wound the correct direction when installing. Remember, for the front spring the Spring End needs to move clockwise for tension not the Awning Tube.
Thanks
Dan RV Repair Club
Awning will not retract after installing new motor not even manually
Hi Mark. Great question! The ‘Ask an Expert’ section is currently for members of our online community. By becoming a member, you will have access to our expert’s knowledge. With your membership you will also receive discounts on products and hundreds of hours of Premium content.
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Thanks
Sarah
RV Repair Club Video Membership
Awning was replaced but won’t retract looks like it’s being forced